Staff are alway welcoming and friendly. Happy to help with any enquiries and helped me pick the best food for my GSD with allergies
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I managed to find the bags of cat litter -but only after finding the more expensive one, loading it, did I find the Jollyes own type and had to change them. The assistant did not know anythinga bout... See more
This was the first time we had used the vet service there to get our dog vaccinated: it was the most brilliant experience all round. The vet was lovely - very professional but caring and friendly towa... See more
Excellent help from male member of staff. Explained about lifestage dog meat for our dog. Whose having problems eating dry food. Felt educated and confident in returning if any more help required. Th... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Wheatley Retail Park, Wheatley Hall Road, DN2 4PE, Doncaster, United Kingdom
- 01302 340064
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Amazing service
Amazing service. Good variety of products. All fish looked happy and healthy!
Your staff are always friendly and…
Your staff are always friendly and helpful every time I come in to shop
Great range of animal feed and…
Great range of animal feed and equipment very reasonable prices great staff great store6
Friendly staff
Nice and friendly
We go all the time to get stuff for our house bunny’s and everyone’s friendly and respectful. Miss seeing all the cute bunnies and hamsters when I visited but 🤷🏼♀️
Really friendly helpful staff
Really friendly helpful staff. Great prices. Good quality own brand catfood.
Slashing prices in hard times is…
Slashing prices in hard times is excellent I used to go to pets at home but I dont anymore
I was able to buy everything I required.
Did ask where large dog breed biscuits…
Did ask where large dog breed biscuits and although under staffed he helped me find them
Everything was there that I needed to…
Everything was there that I needed to purchase. Served quickly
Very helpful and knowledgeable…
Very helpful and knowledgeable assistant. The advice she gave was really useful.
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