We shop at the Dover branch regularly, and it's always a genuinely great experience. The staff are friendly and super-helpful, even spending time to help scan the shelves with us for just the right do... See more
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Sunday 28th Sept, lady and young lad working. Young lad was lovely, friendly, smiley and really great customer service. The woman on the other hand was unbelievably rude, telling me to hurry up as... See more
The 2 members of staff that looked after me were excellent. went out of their way to ensure I had everything I needed for my visit. I am disappointed that the range of reptile stock has been shattere... See more
Very friendly young man served us our dog food was on offer £8:00 off the price always a bonus. The young man recommended a lotion for our dog as she keeps itching. Good experience visiting the shop y... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Castleton Retail Park, Charlton Green, CT16 2QH, Dover, United Kingdom
- 01304 215631
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Good people in store
Friendly and helpful staff
Great service and wide range of items
Slight problem at the till (IT glitch)…
Slight problem at the till (IT glitch) but the Deputy Manager was great sorting it out !!
Staff helped me find the dog toothpaste…
Staff helped me find the dog toothpaste I was after
Always helpful and great staff
Lovely and kind service ,only my second…
Lovely and kind service ,only my second visit to store but on both occasions had great freindy service
Staff are friendly sadly your stock…
Staff are friendly sadly your stock supplied is hit or miss so I end up shopping else where head office need rethink stock supplied in store
Great service
Great service.
Lovely lady served me yesterday Friday morning at the Dover shop.
Cheerful, chatty and a pleasure to visit the store.
The assitant was very helpful and…
The assitant was very helpful and Inlook forward to more visits
Jolleys is my first stop
Jolleys is my first stop for anything for my cats. Good range to choose from.
Helpful staff.
The staff in your Dover branch were…
The staff in your Dover branch were helpful and knowledgeable, and I was able to buy everything I needed.
Assistant was friendly and polite
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