We shop at the Dover branch regularly, and it's always a genuinely great experience. The staff are friendly and super-helpful, even spending time to help scan the shelves with us for just the right do... See more
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Sunday 28th Sept, lady and young lad working. Young lad was lovely, friendly, smiley and really great customer service. The woman on the other hand was unbelievably rude, telling me to hurry up as... See more
The 2 members of staff that looked after me were excellent. went out of their way to ensure I had everything I needed for my visit. I am disappointed that the range of reptile stock has been shattere... See more
Very friendly young man served us our dog food was on offer £8:00 off the price always a bonus. The young man recommended a lotion for our dog as she keeps itching. Good experience visiting the shop y... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Castleton Retail Park, Charlton Green, CT16 2QH, Dover, United Kingdom
- 01304 215631
4.8
Excellent
686 reviews
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I have always found staff helpful and…
I have always found staff helpful and polite. They are willing to check their store to see if something I want is held there pending being put on the shelf. I like my discount as a regular shopper
January 5, 2025
I get my dogs raw food from here
I get my dogs raw food from here - I'm always impressed with the variety available. They also have an abundance of raw/natural treats
January 2, 2025
Always polite staff in store
Always polite staff in store, ready to help and nothing is too much.
December 30, 2024
Staff polite and friendly
Staff polite and friendly, helpful. Makes shopping there a pleasure.
December 27, 2024
Always great service and great stock
December 23, 2024
Friendly staff and great choice
Staff are always friendly and plenty of choice, have a great range of calendars, if you are an animal lover, and price is good too.
December 14, 2024
they are very help full and help is…
they are very help full and help is always given when needed
December 10, 2024
Found what I was looking for in a very…
Found what I was looking for in a very clean spacious store. The member of staff at the check out was friendly, polite and helpful.
December 12, 2024
Cheerful and helpful sales assistants…
Cheerful and helpful sales assistants on both of my last two visits to the store in Dover, Kent.
December 10, 2024
Good customer service
November 25, 2024
Staff always helpful and friendly a…
Staff always helpful and friendly a credit to the company
November 22, 2024
Very pleasant and helpful sales person
November 20, 2024
Good knowledge and customer Service
Ask a young lady for some advise on dog food for my puppy and she was very knowledgeable and help me promptly pick what was required.
November 17, 2024
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