First visit to a Jollyes store, needed ‘lifestage’ puppy food for new arrival and they were the nearest stockists. Really impressed. Well laid out ,clean ,clearly labelled shelves and pricing ,... See more
Location
Switch locationGlasgow Road, Kingsgate Retail park, G74 4UN East Kilbride, Scotland, GB
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See what reviewers are saying
We got good advice from Caitlin at the medical counter.She was very helpful and informative.Mu sons wee dog has Arthritis in her shoulder, and she guided us on what medication to try.Much cheaper than... See more
Pricing was a bit confusing at dog food section, but overall good customer service. Could provide a better range of cat food as not as good as dog section and prices there need to be more competitive... See more
Best pet store wish they had more in Scotland, something was missed in my click and collect raw food so easily done as it’s kept in a back freezer, I don’t live near the store and went back to collect... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Glasgow Road, Kingsgate Retail park, G74 4UN, East Kilbride, Scotland, United Kingdom
- 01355 203600
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Staff are friendly and helpful
Staff are friendly and helpful. Store is set out well.
Didn’t have most of treats and food…
Didn’t have most of treats and food that I went for! You don’t stock Coya products either
Very friendly, helpful staff.
Very friendly staff who took the time to assist me despite being very busy with deliveries. I received helpful advice about my dog’s diet and will be sticking with Lifestages food. 😊
Young lady serving was lovely friendly…
Young lady serving was lovely friendly and we chatted as shop wasn’t busy. She was doing some restocking as shop was quiet and came over quickly and served me. East Kilbride shop staff are always lovely. It’s not close to me but if it was I’d get all my doggy stuff there.
Welcoming Staff and Competitive Prices
Our local Jollyes staff are very well informed about what would or would not be suitable for my pet. The prices are also very competitive.
Fantastic staff always ready to help…best pet store for all your pet needs
Fantastic staff always ready to help and look for purchases for you and give great advice
Always well stocked with everything I…
Always well stocked with everything I need and more.
Staff are really friendly at the East…
Staff are really friendly at the East Kilbride branch.
Staff are always polite and helpful
Staff are always polite and helpful. Has a good range of stock and reasonable prices
Very helpful and knowledgeable staff.
Helpful friendly staff
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