I've purchased items for click and collect online and in store. It's always a seamless experience! Absolutely lovely staff and good prices
Company replied
Location
Switch locationJollyes Petfood Store, Unit 9B, West One Retail Park, M501ZD Eccles, GB
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See what reviewers are saying
I'm a regular at Jolleys and love it there! It's like a toy shop for pet lovers. The staff give you time, are very passionate and they absolutely deserve a good review. I'm in there every other da... See more
Store close to work. Doesn't seem to stock Royal Canine urinary care any more so was a little disappointed. Usually a pleasant experience spoiled on this occasion by teenagers running round the store... See more
We took our seven month old puppy to get fitted with a harness. The young lady who served us (sorry I didn’t get her name) was amazing, so patient and lovely with Beryl who is a big strong girl at a... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes Petfood Store, Unit 9B, West One Retail Park, M501ZD, Eccles, United Kingdom
- 0161 707 5256
4.7
Excellent
863 reviews
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I couldn't find the CATS items and…
I couldn't find the CATS items and asked and was shown to where they were....till guy pleasant hav a good afternoon.
December 19, 2024
Very helpful & happy staff
December 18, 2024
Friendly and helpful staff.
December 7, 2024
Extremely well informed staff
Extremely well informed staff, and nothing is too much trouble for them
December 6, 2024
On payment
On payment, I was greeted by a very polite and smiling young lady. Asked the question, if I was in the health pet club, and wished me a good evening after paying.
It is basic but makes all the difference
December 2, 2024
Staff very helpful answers the phone…
Staff very helpful answers the phone and helped with a difficult enquiry had puppy’s 1st needles with use lovely ladies and also the groomer was really nice (cut puppy’s nails) nice easy no stress service 5?stars highly recommend
November 26, 2024
First visit
First visit. Very helpful member of staff. Will shop there again. Reasonably priced products too.
November 23, 2024
May use AI-assist with repliesRead more
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Expensive
Expensive. I wanted a small double sided grooming brush. Jolleys price was £5.99 I walked 200 yds to The Range and purchased one of the same quality for £3.99. This was at your Eccles store. Almost all items can be obtained at a lower price elsewhere ie locally Probanley even cheaper on line.. Perhaps a pricing review would not go amiss....
Could not fault the staff or service, just the pricing being a lot more expensive than elsewhere locally...
November 23, 2024
Reply from Jollyes The Pet People - Eccles
We appreciate you taking the time to share your feedback. We understand your frustration with the price difference, and we value your comparison with other retailers. We're always striving to offer competitive prices and will take your feedback into consideration as we review our pricing strategies. Thank you for acknowledging the excellent service you received from our staff.
The member of staff was very friendly &…
The member of staff was very friendly & helpful
November 25, 2024
Staff were extremely helpful and…
Staff were extremely helpful and knowledgeable in respect of items purchased.
November 19, 2024
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