Great place, better prices than pets at home for sure and more variety. Just needs more for exotic animals. But I guess not many people keep exotic animals in London.
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Very good pet store, good selection of stuff, always well stocked and they have a loyalty discount scheme that is automatic so you don't have to choose vouchers or go online etc. And no problem with p... See more
Love the variety at Jolleyes but don’t get any benefit from the pets club. I got sent one voucher and it expired immediately. Compared to pets at home who regularly give me vouchers. Jolleyes is local... See more
Everything easily found. Well stocked and easily accessible. Excellent selection of animal feed, treats and accessories etc across the wide species of animals that there are. There are also a good nu... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
139 Theobalds Park Road, Crews Hill, EN2 9BB, Enfield, United Kingdom
- 020 8363 6980
4.6
Excellent
1K reviews
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I brought my dog Dodger to Jollyes …
I brought my dog Dodger to Jollyes Enfield. I met the vet Anastasia and she was extremely caring with my dog, giving me good advice which I followed. I was very happy with Anastasia and I am very grateful to her and to Jollyes employing such a knowledgeable vet.
March 6, 2025
Unprompted review
Vet Anastasia is a wonderful person
Vet Anastasia is a wonderful person, caring, knowledgeable and always willing to share her knowledge so it helps me to care for my pet. Her calm attitude and compassion makes my experience and my dog extremely special and fulfilled with confidence… I cannot recommend enough this Vet 🐾💕
February 12, 2026
Unprompted review
I had a wonderful experience at Pet…
I had a wonderful experience at Pet Clinic at Jollyes in Enfield (Crews Hill).
A special thank you to the veterinarian Anastasia, who was incredibly kind, professional, and attentive. She took the time to carefully examine my pet and explain everything clearly, making me feel reassured and confident that my pet was in the best hands.
The whole team was also very welcoming, friendly, and helpful from the moment we arrived. The clinic is clean, well organised, and the staff truly show genuine care and love for animals.
I highly recommend this clinic to anyone looking for a trustworthy and compassionate veterinary team. Thank you to Anastasia and all the staff for the excellent care!
February 12, 2026
Unprompted review
Staff were friendly and helpful
Staff were friendly and helpful, lots of items to choose from for your pet and wildlife.
February 28, 2026
Great place
Great place, better prices than pets at home for sure and more variety. Just needs more for exotic animals. But I guess not many people keep exotic animals in London.
February 22, 2026
The staff are always friendly and very…
The staff are always friendly and very helpful.
February 20, 2026
Great offer on kat kin
Great offer on kat kin. Wished there was an offer on Cats best litter
February 22, 2026
Brilliant service
The young girl serving welcomed me with a broard smile. She was helpful with getting my purchases on the counter. Asked me if I had anaged to find all that I required
February 21, 2026
May use AI-assist with repliesRead more
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Vets not great.
I recently took my dog to Jolleys Vets for her yearly vaccination and unfortunately left feeling very disappointed and concerned.
To begin with, she was weighed and recorded as 3.5kg, despite actually weighing around 2kg. For a small dog, that’s quite a significant difference and immediately made me question the accuracy of the appointment.
During the consultation, my dog was calm, friendly, and showed no signs of aggression. However, the vet appeared very nervous around her and seemed uncomfortable handling her, which didn’t inspire much confidence. She also requested she was to wear a muzzle, to which I said my dog has never ever bitten anyone.
What concerned me most was the vaccination itself. When administering the injection, the vet visibly flinched even though my dog didn’t move at all. I noticed some liquid come out from the syringe, which made me worry that the vaccine may not have been properly administered. The syringe was then quickly turned away and disposed of without any explanation, leaving me unsure whether the full dose was actually given.
Overall, the experience didn’t feel professional or reassuring. As a pet owner, you want to feel confident that your animal is being handled competently and that procedures are carried out correctly. Sadly, this visit left me with doubts and I will not be coming back for her next vaccination.
February 17, 2026
Unprompted review
Reply from Jollyes The Pet People - Enfield
We appreciate you taking the time to share your experience. We're sorry to hear that you were concerned about the accuracy of your dog's weight and the administration of the vaccination. We aim to provide a professional and reassuring environment, and we regret that your visit did not meet these expectations. We will address your concerns with our team.
I used the vet and they were very…
I used the vet and they were very friendly and didn’t keep me waiting. Their prices are very competitive too
February 20, 2026
No vaccination serum available for one…
No vaccination serum available for one of my dogs when I took them to get them boost of vaccinated bad management should’ve known better and should’ve had it in stock
February 19, 2026
Reply from Jollyes The Pet People - Enfield
We appreciate you bringing this to our attention. We're sorry a vaccine wasn't available. We'll review our inventory management to prevent this issue from happening again.
Store is great and staff lovely but…
Store is great and staff lovely but would be better experience if you accepted AMEX.
February 18, 2026
Reply from Jollyes The Pet People - Enfield
We are happy to hear that you are happy with the store you visit and that the team are lovely!
We apologise that you could not use the method of payment you wanted to, we will ensure this feedback is passed on.
Kind regards,
Jollyes Customer Care
Great friend staff
Staff are always really helpful, lots of stock and variety or raw feed
January 24, 2026
Always good price and pleasant staff in…
Always good price and pleasant staff in Enfield
January 21, 2026
Needed to exchange a bird feeder for…
Needed to exchange a bird feeder for another - no trouble at all - I had the receipt. Also bought big box of cat food - which was carried to my car without any request from me. Thank you - staff always helpful here at Crews Hill.
January 19, 2026
Good stock and service
January 14, 2026
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