Great shop, products for dogs are extensive, good staff who have knowledge, i spend to much money in here because of the choices, my dog loves it, definitely worth a visit if you have an animal baby... See more
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Very good pet store, good selection of stuff, always well stocked and they have a loyalty discount scheme that is automatic so you don't have to choose vouchers or go online etc. And no problem with p... See more
Everything easily found. Well stocked and easily accessible. Excellent selection of animal feed, treats and accessories etc across the wide species of animals that there are. There are also a good nu... See more
Normally go to the jollies store at Gallows corner but with the road and flyover closed it’s a nightmare to get to.Drove around for two hours trying to get to the store but didn’t manage it .I decided... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
139 Theobalds Park Road, Crews Hill, EN2 9BB, Enfield, United Kingdom
- 020 8363 6980
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Price ,choice and service.
Great value
Store is well laid out and I was able to find what I needed very quickly. Was pleased with the price of the dog food and service at the till was efficient and friendly.
I love going there
I love going there, everyone is very friendly and the dogs love it there! as they are all vey welcome
Your Staff are very helpful and…
Your Staff are very helpful and knowledgeable about your products.
Great customer service staff are always…
Great customer service staff are always friendly and helpful
Good choice and have the treats our dog…
Good choice and have the treats our dog likes which are hard to find otherwise. And you see some lovely dogs and their people! Staff friendly and knowledgeable. 😃
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Reply from Jollyes The Pet People - Enfield
very helpful staff
Never have to wait long to be served
Never have to wait long to be served. Well stocked, plenty of parking.
Really helpful service
Really helpful service, polite and informative. Carried some of my purchases out to the car without being asked
very helpful and professional.
Jollyes Is The Best!
I have been a customer of Jollyes, Enfield branch for over 20 years and I have always experienced amazing customer service. I have recently purchased a puppy and I registered her with Jollyes veterinarian practice, and the veterinarian and the manager were absolutely outstanding. The customer service my puppy and I receive was nothing-short-of perfection, and they’re an absolute asset to the Jollyes company. I will definitely be informing my family, friends and every person that enquires about needing a veterinarian practice.
Thank you very much Jollyes, keep up the amazing work.
Helpful assistant to locate my needs
Excellent store
Great range of products at competitive prices. Staff all friendly and helpful, which makes it a pleasure to shop there.
You have always got what I want
You have always got what I want. Also sales persons are very helpful.
Always a good experience here
Very little fish food available was…
Very little fish food available was told by staff member not lot fish food sold will be looking elsewhere
Courteous staff and well stocked store
Shop set out with all pet categories clearly labelled. Shelves had a lot of stock so no need to worry if the item needed would not be there.
Courteous staff who helped me reactivate the loyalty card. Thank you.
Very helpful cashier
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