Great shop, products for dogs are extensive, good staff who have knowledge, i spend to much money in here because of the choices, my dog loves it, definitely worth a visit if you have an animal baby... See more
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Very good pet store, good selection of stuff, always well stocked and they have a loyalty discount scheme that is automatic so you don't have to choose vouchers or go online etc. And no problem with p... See more
Everything easily found. Well stocked and easily accessible. Excellent selection of animal feed, treats and accessories etc across the wide species of animals that there are. There are also a good nu... See more
Normally go to the jollies store at Gallows corner but with the road and flyover closed it’s a nightmare to get to.Drove around for two hours trying to get to the store but didn’t manage it .I decided... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
139 Theobalds Park Road, Crews Hill, EN2 9BB, Enfield, United Kingdom
- 020 8363 6980
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First time I have used for…
First time I have used for vaccinations. Courtesy of Vet and Nurse excellent. Efficient and timely. Nurse even carried our cat in basket out to my car. Faultless service and excellent value for money.
Always friendly
Always a pleasure going to Jolleys - they are always friendly and have everything you need for any pet you've got.
Perfect as always
well laid out items and therefor easy…
well laid out items and therefor easy to find what was needed.
Helpful staff on site.
They had everything I needed and quick…
They had everything I needed and quick & efficient
May use AI-assist with repliesRead more
Item not in stock
Item not in stock . I wanted natures menu cat treats . They’re on the web site and was the reason I came . I also wanted some crystal cat litter but there wasn’t any . I did manage to buy some cat food .

Reply from Jollyes The Pet People - Enfield
I was looking for my dog and found that…
I was looking for my dog and found that you have a good verity in the. Shop for all animals so thank you buying in the store was easy and quick staff were able to help me get the things I needed and were very happy to help out.
Shocking it’s not a pet store it’s a…
Shocking it’s not a pet store it’s a dog shop with odd leftover bits for other pets 10% of shop is others .. joke of a shop .. staff were amazing and always helpful but they agreed with me and felt helpless .. reward scheme always been a joke as again mainly for dogs and maybe cats but no other pets .. should be shut under trades description for not being a pet store .. you are definitely not pet people embarrassing

Reply from Jollyes The Pet People - Enfield
Good service and value for money
They had what I wanted at a reasonable…
They had what I wanted at a reasonable price and the guy at the checkout was good.
Plenty of choice at good prices and…
Plenty of choice at good prices and friendly staff. Always a pleasure to shop there.
Great selection and great prices
Have you illegally blocked off the…
Have you illegally blocked off the bridleway in Enfield, so that is now impassible for riders?
Always friendly and helpful
Always friendly and helpful, my partner had an issue with another customer at one point and the staff couldn't of done more to help after she went down in the middle of the store due to her medical issues, after this they have always asked how we are and even enjoy seeing our dogs who have grown up going there as they are our go to for pet supplies
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