Great shop, products for dogs are extensive, good staff who have knowledge, i spend to much money in here because of the choices, my dog loves it, definitely worth a visit if you have an animal baby... See more
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Very good pet store, good selection of stuff, always well stocked and they have a loyalty discount scheme that is automatic so you don't have to choose vouchers or go online etc. And no problem with p... See more
Everything easily found. Well stocked and easily accessible. Excellent selection of animal feed, treats and accessories etc across the wide species of animals that there are. There are also a good nu... See more
Normally go to the jollies store at Gallows corner but with the road and flyover closed it’s a nightmare to get to.Drove around for two hours trying to get to the store but didn’t manage it .I decided... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
139 Theobalds Park Road, Crews Hill, EN2 9BB, Enfield, United Kingdom
- 020 8363 6980
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Nothing is too much trouble for the…
Nothing is too much trouble for the wonderful staff members who are always willing to help me when I come into the store. I wouldn’t dream of going anywhere else !
Great offer for my brand of cat food
Friendly staff
Lovely pet shop
Everything's easy to find, plenty of space when taking your dog in to navigate round other dogs.
Nice verity of all pet food.
Staff are all friendly and happy to help if needed.
Staff always pleasant and helpful(I…
Staff always pleasant and helpful(I rang to check 1st to make sure they had stock and young lady checked immediately for me)So sad if Enfield closes. Don't know where I will go for my pet supplies
May use AI-assist with repliesRead more
We always buy our dog food from you,but…
We always buy our dog food from you,but this time when we got home and my partner checked the bill we had been charged for five trays of dog for instead of four.

Reply from Jollyes The Pet People - Enfield
Very friendly and helpful
Very friendly, helpful staff. Like the new store layout too.
Warm welcome staff where very supported…
Warm welcome staff where very supported and spent the time with me and advising on the right iteams for my puppy
Great service
The person that helped us at check out was very helpful and attentive to our questions about our puppy.
Dell & Antonia were a pleasure to bring…
Dell & Antonia were a pleasure to bring my litter of puppies to.
They were professional, friendly, & it was a pleasant experience 😊
Jollyes in Enfield
Sad to see this branch in Enfield is up for sale. I will be sorry to see it go. Staff are always friendly and helpful.
Grain free Dog food
Always buy their home brand Grain free dry dog biscuits. My little Frenchie likes it mixed with his wet food. Great value for money.
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