Jollyes The Pet People - Enfield Reviews 

1,018
TrustScore 4.5 out of 5

4.6

139 Theobalds Park Road, Crews Hill, EN2 9BB Enfield, GB


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Rated 5 out of 5 stars

Great shop, products for dogs are extensive, good staff who have knowledge, i spend to much money in here because of the choices, my dog loves it, definitely worth a visit if you have an animal baby... See more

Rated 5 out of 5 stars

Very good pet store, good selection of stuff, always well stocked and they have a loyalty discount scheme that is automatic so you don't have to choose vouchers or go online etc. And no problem with p... See more

Rated 5 out of 5 stars

Everything easily found. Well stocked and easily accessible. Excellent selection of animal feed, treats and accessories etc across the wide species of animals that there are. There are also a good nu... See more

Rated 5 out of 5 stars

Normally go to the jollies store at Gallows corner but with the road and flyover closed it’s a nightmare to get to.Drove around for two hours trying to get to the store but didn’t manage it .I decided... See more


Company details

  1. Pet Store
  2. Pet Groomer
  3. Pet Supply Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Contact info

  • 139 Theobalds Park Road, Crews Hill, EN2 9BB, Enfield, United Kingdom

  • 020 8363 6980

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,018)

9,222 reviews in the last 12 months

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Rated 3 out of 5 stars

Website not working.

My in store shop was fine with helpful assistants. However, I tried to buy the 12kg of Grainfree dog food on line on two different days but the payment section just kept buffering. Very frustrating. Also very disappointed to see my local Jollyes in Crews Hill is up for sale so I will have to buy from a different source in the future.

February 17, 2025
Rated 5 out of 5 stars

Very good pet store

Very good pet store, good selection of stuff, always well stocked and they have a loyalty discount scheme that is automatic so you don't have to choose vouchers or go online etc. And no problem with parking or trolleys, just very convenient to use. Friendly staff too.

February 12, 2025
Rated 5 out of 5 stars

Super service

I came upon an exceptionally helpful employee who noticed I was finding it tricky to carry bulky bags of hay to the till. I wish I could remember his name. He ferried them to the till and then helped me load them into my car. It was raining so I was glad not to have to make multiple trips. Also when the till threw up a price that was wrong, almost twice what was on the label on the shelf, he quickly sorted out that problem.

February 10, 2025
Rated 3 out of 5 stars

I was disappointed with the lack of…

I was disappointed with the lack of smaller buckets of the bird seed balls,i don’t need a huge bucket, half a dozen will last me about a year. Also I couldn’t find the hanging half coconut.or the block seed,I’m 89 years old and my memory is failing,I can’t remember what it’s called but I’ve bought it in the past from your store.I would also have liked a better selection of the loose seeds.

January 25, 2025
Jollyes The Pet People - Enfield logo

Reply from Jollyes The Pet People - Enfield

Good afternoon,

We understand your frustration with the limited selection of bird seed products. We strive to offer a variety of options to suit different needs. We appreciate your feedback and will use this to improve our services.

Kind regards

Jollyes customer services

Rated 4 out of 5 stars

Cat food both wet and dry

I was buying cat food both wet and dry, some specialist types. Very good on prices and range. However, stock of some lines running low last time, hadn't been restocked, which was disappointing.

January 24, 2025

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