Took kids for a first visit to get some bird foods for our conures, and i was surprised at the variety of foods and accessories available at a fair price. The three kids loved looking around and the s... See more
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The staff in the flint branch have never been anything but polite and very very helpful, they always get the dog food off the shelf for me and they carry it to the car as well. You should be very prou... See more
Great selection of food on offer here be whether it's wet, dry or uncooked natural. All you need for your furry animals, & the not so furry. Staff are always on hand if you need help & will gladly tak... See more
My cat has become a very fussy eater. I purchased 2 large boxes of car food & forgot to get a receipt. I did use my club card though. Of course my cat didn't like it. I returned one unopened box and... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Flintshire Retail Park, Flint, CH6 5GB, Flint, United Kingdom
- 01352 730030
4.8
Excellent
870 reviews
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Friendly service and because I'm a…
Friendly service and because I'm a member I received a discount! Even better!
January 4, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Jollyes The Pet People - Flint
Good morning,
We understand your frustration with product availability. We're committed to ensuring our customers have access to the products they need. We will share your feedback with our senior team and use it to improve our services.
Kind regards
Jollyes customer services
Staff always very helpful and give good…
Staff always very helpful and give good advice and good selection of foods & treats.
December 29, 2024
Nice welcome from the staff and lots of…
Nice welcome from the staff and lots of nice things to look at
December 20, 2024
Excellent staff,clean store good price…
Excellent staff,clean store good price range
December 21, 2024
Shopping at Jolly’s
Always a great range of products to choose from.
Staff are always friendly and helpful.
Its always a pleasant shopping experience going there.
December 20, 2024
Staff quick to help .some products too…
Staff quick to help .some products too expensive
December 14, 2024
Jolly by name jolly by nature
The store was clean, well stocked & had everything in stock that I needed.the staff on duty was very polite,courteous & helpful.nice to be greeted with such jolliness!!
December 14, 2024
Staff very friendly and helpful
Staff very friendly and helpful
Items reasonable priced
December 10, 2024
Friendly helpful staff, well laid out store, good choice of products.
Friendly helpful staff, welll
December 9, 2024
Staff were very helpful in helping me…
Staff were very helpful in helping me find the right toy for my dog.
December 8, 2024
I went into the flint store the young…
I went into the flint store the young lady that served me was very helpful and knowledgeable about the products I purchased as it wasn’t my pet I was buying for I registered so will be going back when I need to many thanks
December 7, 2024
Exceptionally helpful staff and the…
Exceptionally helpful staff and the store manager gave us great advice regarding our soon to arrive puppy I really appreciate the personal touch, it costs nothing but means so much
December 6, 2024
Friendly helpful staff
Even though the store was undergoing a refurbishment the staff, as always, were so helpful and made sure I was able to find everything I needed.
Always a pleasure to visit this store.
December 4, 2024
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