The staff are very friendly and helpful which makes for an enjoyable shopping experience. The range of products is comprehensive and although I only look for items for my cats, I'm sure owners of othe... See more
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One of my pet hates is being interpreted when shopping. Everytime I've visited here they have left me to think about what I need and if I need help I ask, they are also awesome at making sure I get th... See more
The visit to your store with my grandchildren was just ok, they were excited to pop in as we did a while back and check out your live animals, only to find you no longer do these. I know you don't ju... See more
The staff at Jollyes Glenrothes are so helpful and kind. Nothing too much trouble when asked to assist us. They certainly know their stuff and always willing to suggest an alternative to something th... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 8, Saltire Retail Park, KY6 2AL, Glenrothes, Scotland, United Kingdom
- 01592807390
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The young girl on Sunday in Glenrothes…
The young girl on Sunday in Glenrothes store couldn't have been any more helpful or friendly X
Very helpful and friendly staff with…
Very helpful and friendly staff with great customer service
Helpful and pleasant staff
I found the staff very helpful. I couldn't find the item I wanted and the assistant took me where the item was. The shop is well set out and kept clean and tidy the shelves were full.
Very tidy shop
Very tidy shop, customer service was really good, the product had not ticket on it they were very quick to find the price let me know how much it was and it also had 25%off very pleasant and helpful staff
Stocking poultry free dog food and…
Stocking poultry free dog food and treats ,which staff are happy to guide you to and are always helpful and friendly and smile , rare these days in shops , a true asset at tge glenrothes store
Great shop
Staff are always very helpful and always interested in pets when they are in the door. Great value for money on a lot of products.
Well stocked store with a range of…
Well stocked store with a range of quality products. Had to ask staff for some advice and received prompt, friendly and effective response.....I think it was the store manager. Excellent example to their team!
Always very good service
Always very good service , cheery staff always make you feel welcome .
Jollyes Pet Store Glenrothes
I love going into Jollyes Glenrothes. I go there for all my dogs (3) needs.
The store is bright and clean. Well stocked. Not cramped.
If they don’t have what I need in store they will order it for me.
The staff and the manager are always very friendly and very helpful.
What is great about Jolleys is that it…
What is great about Jolleys is that it stocks the brand of dog food I buy and don’t have to travel to another town. The staff are always very pleasant too.
Fantastic shop with friendly and…
Fantastic shop with friendly and helpful staff! A welcoming atmosphere for both people and pets. The team know their stuff and are always happy to assist with any questions you might have or any concerns. Highly recommend!
Fantastic staff very friendly and…
Fantastic staff very friendly and helpful. Store always very well stocked and clean. Would definitely recommend. Moved our 3 dogs from a well known food to Jolley's Lifestage and they are all doing great on it 👍
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