The staff at this store are TOTALLY unbelievable , for what they have to do there, with very minimum staff They ALWAYS, put customers first, they are totally eunique. The Manager Anthea , the deputy... See more
Company replied
The Great Bridge Centre, Charles Street, B70 0BF West Bromwich, GB
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The staff at this store are TOTALLY unbelievable , for what they have to do there, with very minimum staff They ALWAYS, put customers first, they are totally eunique. The Manager Anthea , the deputy... See more
Company replied
It is always a great experience in Jollyes as we have a multitude of animals:- cats, dogs, chickens of all varieties amongst the rest of our clan. The staff are always welcoming and knowledgeable and... See more
The wonderful lady on the till named Helen ,told me what and where the product was , couldn't thank your wonderful staff enough when I got to check out ,was the ist timei came to this store but will n... See more
Happy staff, Happy customer resulting in Happy cats 🐈⬛ 🐈⬛ Always found good pricing on cat litter & food. Which is also helped by the member discount scheme. Big thanks to the assistant who ca... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
The Great Bridge Centre, Charles Street, B70 0BF, West Bromwich, United Kingdom
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Good range of stock and very friendly helpful staff.
Very helpful and happy staff. Great prices and a wide range of products for our bunny.
Company doing great always very helpful and all the staff have that professional touch. Keep the excellent work up.
Absolutely love Jollyes, Great Bridge.
We gave them a visit on 16/11/24 with our 2 little puppies staff were Amazing (as always) going above & beyond to help. Such a friendly place always greet you when you enter. Very clean and well stocked.
Keep up the good work ... you all deserve to be recognised 😁
Staff very helpful, and great knowledge of the stock and what the right food for your pets.
Friendly, helpful and good value. I love the fact that the pet club is now electronic; makes it so easy to take advantage of the special offers.
The knowledge the staff have is excellent, and nothing is too much trouble
The staff are always really happy and friendly and always willing to help
Your staff are always so friendly and nice. I can always find what I need. The store is clean and tidy.
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