The team at Hailsham are always willing to help with information and advice. The products stocked are of good quality and with the Pet Club loyalty scheme, the prices for regular shopping are extremel... See more
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See what reviewers are saying
We feed are dogs raw and although we had a few weeks where supplies were low this was picked up very quickly by staff who sorted out the issue very promptly Disappointed that my dogs favourite treat... See more
Blake who assisted us on our visit to your Hailsham store was extremely helpful in us choosing the right food products for our Cane Corso who has numerous food allergies. We will be returning again so... See more
I went into Hailsham store in a panic looking for a blow up collar as my dog had damaged her leg, The young lady could not have been more helpful giving us a piece of ribbon to measure her neck and be... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Hailsham Retail Park, Diplocks Way, BN27 3JF, Hailsham, United Kingdom
- 01323 846477
4.6
Excellent
1K reviews
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Helpful assistant
May 16, 2025
I have been in a few times now and they…
I have been in a few times now and they have never got what I want
May 14, 2025
I was shopping for the cat who is very…
I was shopping for the cat who is very fussy!
Found her biscuits - perfect. Needed cat wormer and flea treatment so queued for help and payment. Only one till taking card payments which meant my visit took 20 minutes. Staff were helpful and courteous whilst working under this pressure. They said that they had been without a fully functioning system since Friday. I am surprised that they were sane.
May 12, 2025
Visited branch
Visited branch, till sensor broken, 2nd day according to staff, had to put foods in manually, with no discount, as on product shelf, had to pay full price and needed the food and 15 people queue. No receipt available so unable to get discount back. Staff moaning and swearing,manager trying to calm her down. Not very happy with service.
May 12, 2025
Unprompted review
Helpful staff
Helpful staff. Very courteous and customer focused, despite having to deal with needy customers who lack common sense and are unable to do anything themselves.
May 11, 2025
Tills were not working properly had to…
Tills were not working properly had to scan with one pay on another
Items incorrectly labelled on the shop floor and would not honour the price stated
May 10, 2025
A really lovely girl at the checkout
A really lovely girl at the checkout - very helpful.
May 10, 2025
VERY HELPFULL STAFF
May 8, 2025
Great service and knowledgeable staff
Great service and knowledgeable staff, always happy to help
May 3, 2025
Great selection of different brands
Great selection of different brands. Competitively priced
Easy parking and access
May 6, 2025
Always quick helpful staff
May 6, 2025
I find emails and vouchers hard to sort
I find. Sorting threw the many emails for money off vouchers at the check out very awkward and on this occasion the team member seemed not very knowledgeable or happy checking my messages.
Could you not send vouchers separately.
Thanks
Eric
May 2, 2025
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