The team at Hailsham are always willing to help with information and advice. The products stocked are of good quality and with the Pet Club loyalty scheme, the prices for regular shopping are extremel... See more
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See what reviewers are saying
We feed are dogs raw and although we had a few weeks where supplies were low this was picked up very quickly by staff who sorted out the issue very promptly Disappointed that my dogs favourite treat... See more
Blake who assisted us on our visit to your Hailsham store was extremely helpful in us choosing the right food products for our Cane Corso who has numerous food allergies. We will be returning again so... See more
I went into Hailsham store in a panic looking for a blow up collar as my dog had damaged her leg, The young lady could not have been more helpful giving us a piece of ribbon to measure her neck and be... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Hailsham Retail Park, Diplocks Way, BN27 3JF, Hailsham, United Kingdom
- 01323 846477
4.6
Excellent
1K reviews
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Just a lovely shop with very good…
Just a lovely shop with very good prices. Never any hassles and have no qualms recommending them.
July 15, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
There was no loose charcoal bonios no…
There was no loose charcoal bonios no bags of milky biscuits no bags of of but 2get 1free and no loose treats like gravy bones ,large paws,small mixed rolls and also you frozen marro bones size about 4inch is £5.00 no packs of hotdogs
May 1, 2025
Reply from Jollyes The Pet People - Hailsham
We appreciate you taking the time to share your concerns about the limited stock. We will review our inventory to improve product availability. Thank you for your feedback.
Served by an excellent staff member
Served by an excellent staff member. Good choice of items. Reasonableprices
July 15, 2025
I bought everything I needed.
I was able to buy everything I needed in a pleasant environment in a well organised shop.
June 9, 2025
A simple sale The lady serving was…
A simple sale The lady serving was efficient and pleasant Some days ago
June 10, 2025
So friendly always happy to help
So friendly always happy to help. Always go above and beyond much better service than pets at home in Eastbourne when the manager of the store was once verbally abusive to me.
I wouldn’t go anywhere else.
June 8, 2025
A hiccup but ended smoothly
The vet was nice and calm,
There was a new girl on the registration desk who got flustered and tearful but the other members of staff stepped in and supported the process. They was also calm and apologetic.
June 5, 2025
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff, you could see the young lady we spoke to really loves animals!!you have an enormous amount of everything from food to toys to medicines, really good, thanks very much
June 6, 2025
Staff very friendly and…
Staff very friendly and helpful...always polite and ready to listen and chat!
June 3, 2025
The lady who served us was very helpful…
The lady who served us was very helpful and we could not have asked for more. 2
June 2, 2025
The member of staff was very helpful
The member of staff was very helpful. I wasn't sure where the item was I wanted or even if you sold it. So they took me to where it was. Thank you.
May 23, 2025
Jollys is fabulous
Jollys is fabulous. There is such a good range of dog items, toys, chews, treats, beds, coats, bowls etc. And for such good prices. Staff are always friendly and helpful at the Hailsham Branch.
May 24, 2025
the staff always there to help in my…
the staff always there to help in my branch
a real jolley bunch
May 1, 2025
Staff are always very helpful!
May 20, 2025
My visit was very successful in…
My visit was very successful in purchasing what I needed as was in stock this time.
May 16, 2025
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