Love going to jolleys, friendly and helpful staff, the staff take time to talk about our pets and they like to see our pictures of the pets.... go in twice a week...
Company replied
Location
Switch locationUnit 4B, The Oaks Retail Park, Howard Way, Harlow, Essex, CM20 2AB Harlow, GB
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See what reviewers are saying
The staff at Jollyes are always friendly and helpful. They stock a wide range of products, and the leads/coats/ collars and harnesses are very nice. Prices are competitive. Occasionally, my dogs dr... See more
Company replied
Very good excellent customers service people who worked there very friendly talking nice giving you good idea always smiling all this enough to give 10 stars but only I can give 5 because is a maximum... See more
They always carry the sack of dog biscuits out to my car for me.. Also very good at giving over the counter advice & I remember them being thoughtful & kind during Lockdown times & when my Lexi dog h... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 4B, The Oaks Retail Park, Howard Way, Harlow, Essex, CM20 2AB, Harlow, United Kingdom
- 01279 417290
4.7
Excellent
722 reviews
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Very helpful and knowledgeable sales…
Very helpful and knowledgeable sales people in the Harlow store. Store layout and range of items are good.
February 15, 2025
I asked about points and the assistant…
I asked about points and the assistant checked and I had my old email address so she entered my new one for the future.so well done
February 15, 2025
A brilliant and enchanting pet shop to make your dog excited
It was my first experience and loved the shop so much I went over budget and spoilt Freda my 2 year old puppy!!
February 13, 2025
Always find what i want here and great…
Always find what i want here and great value
February 10, 2025
Always a pleasure shopping in…
Always a pleasure shopping in Jollyes...such a good range of petrol food, and I do buy both cat and dog food. The staff are so friendly and knowledgeable... wouldn't go anywhere else for my pets 👍🐱🐕
February 7, 2025
Didn't have the dog food I usually get
Didn't have the dog food I usually get. Normally get lifestage salmon and trout but only mega bags available. This not the first time either had to get something different
February 3, 2025
Excellent friendly service
Excellent service with friendly assistant taking time to offer treat to my dog and show me what and where treats were when my dog showed a great [pleasure in them, especially after being offered seconds ! :)
January 31, 2025
Great store
Easy to find the products needed in the store and the staff are always so helpful and pleasant
January 31, 2025
Bought Jolleys own brand for my old…
Bought Jolleys own brand for my old Chihuahua, wheat free lamb one, because I was assured of money back if she doesn't like it.
She is eating it atm. Not enthusiastically, but, slowly.
January 20, 2025
I was in and out within 5 mins
I was in and out within 5. Mins thanks for the help by the young man who took me to the peanut sacks, carried them to the till and then helped carry 2 sacks to my car.
January 11, 2025
Great variety of products
Great variety of products. Lots of mix and match on them as well as 3 for 2. Friendly & helpful staff.
January 18, 2025
Helpful visit
Had puppy food I was looking for, which I found easily.
Cashier was friendly and advised me of the loyalty card price incentive, which I signed up for.
January 9, 2025
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