The staff are all very helpful friendly and informative and it's Bonnie's favourite shop keep up the good work thankyou Iris 😊
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I've always found the staff at Jollyes to be very helpful whenever I've called in & this time was no different .. :) They are always willing to help with heavy purchases which I appreciate very much &... See more
Pricing of goods . The tills don’t recognise when items have been discounted and are on special offers. Considering I spend a couple of hundred pounds a month because I am a dog handler. You have to c... See more
Your staff at High Wycombe are always kind and helpful. They always offer to carry and load my purchases into my car, because I’m always tempted to buy more than I went in for! Too many lovely things... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Bellfield Road, High Wycombe, HP13 5HN, Bucks, United Kingdom
- 01494 448691
4.7
Excellent
1K reviews
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The staff are all very helpful friendly…
The staff are all very helpful friendly and informative and it's Bonnie's favourite shop keep up the good work thankyou Iris 😊
September 18, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Called today spoke too Sophie really…
Called today spoke too Sophie really helpful and kind . Lovely store thank you for help today
April 24, 2026
Unprompted review
Reply from Jollyes The Pet People - High Wycombe
We're happy to hear that you found our store lovely and that our team was helpful. Thank you for your kind words and for sharing your positive experience!
Maine Coon kittens
we bought Kat Kin for our 3 cats as you had the offer on of by one get one free and found all the staff very helpful
April 7, 2026
Unprompted review
Reply from Jollyes The Pet People - High Wycombe
We're happy to hear that our staff were helpful and that your three cats enjoyed KatKin with the offer. Thank you for sharing your positive experience with us!
Local Jollyes is very handy
Local Jollyes is very handy. They have started stocking more natural treats for dogs which is brilliant - they need to get rid of the rawhide though and expand their frozen food section.
March 26, 2026
Reply from Jollyes The Pet People - High Wycombe
We're happy to hear that our local store is convenient for you and that you appreciate the natural treats. Thanks for the feedback regarding rawhide and frozen food; we'll consider it!
Such a shame High Wycombe store has…
Such a shame High Wycombe store has stop selling large bags of tennis ball at a reasonable price…. No way am I’m paying £5 for 2 balls …no reason to go there now as I can get all the food I buy at pets at home 😩😩😩😉😩
March 18, 2026
Unprompted review
Reply from Jollyes The Pet People - High Wycombe
We regret that we no longer stock the larger tennis ball bags at the price you want. We appreciate your feedback regarding product availability and pricing, and we'll share it with our team.
Great service friendly staff
February 20, 2026
Friendly staff
February 27, 2026
Friendly informative staff
Friendly informative staff
Can always get everything needed
February 26, 2026
Very helpful member of staff
Very helpful member of staff lifted and carried out some cat litter for me
January 26, 2026
Dog Food
A great variety of pet food very friendly and helpfull staff would highly recommend this store to other people
February 25, 2026
Always satisfied with your company
Always satisfied with your company, if I wasn’t I would shop elsewhere
February 25, 2026
Such friendly staff
The staff are so polite and helpful and love shopping there because of it .
February 25, 2026
Always fine the people very helpful
Always fine the people very helpful
And friendly always help you find what you are looking for
February 21, 2026
Help with X small harness
I was looking for a X small harness for my new Chihuahua. The staff member spent a good 20 mins searching for something small enough. Eventually found one and without her help I would have struggled... My new pup is very nervous and too young to cope with going into store to try harnesses on. Thanks Jolleys for going the xtra mile to help me and 'Pekoe' the Chihuahua.
February 6, 2026
Helped in my selection and carried the…
Helped in my selection and carried the two heavy bags of food out to my car (disabled) without being asked.
February 2, 2026
Several customers waiting with multiple…
Several customers waiting with multiple heavy items 2 tills in operation the 3rd not being used . 3 members of staff chatting not work related disappointed
January 30, 2026
The staff helping me as I'm on crutches…
The staff helping me as I'm on crutches and thay carried my stuff out to.the taxi and helped me take it to the till
January 15, 2026
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