Local Jollyes is very handy. They have started stocking more natural treats for dogs which is brilliant - they need to get rid of the rawhide though and expand their frozen food section.
Company replied
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Local Jollyes is very handy. They have started stocking more natural treats for dogs which is brilliant - they need to get rid of the rawhide though and expand their frozen food section.
Company replied
I've always found the staff at Jollyes to be very helpful whenever I've called in & this time was no different .. :) They are always willing to help with heavy purchases which I appreciate very much &... See more
we bought Kat Kin for our 3 cats as you had the offer on of by one get one free and found all the staff very helpful
Company replied
Staff are always friendly, helpful and polite. I always find what I am looking for and the store is always well stocked. It is always a good experience when shopping in your store (High Wycombe).... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Bellfield Road, High Wycombe, HP13 5HN, Bucks, United Kingdom
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Staff are very helpful and knowledgeable. Also, even when the store is busy, they will collect and carry a large bag of dogfood to the car.
Wanted loose parrot food, found this had been removed. Only thing on offer was a huge bag unsuitable for 1 bird.
Had the bird seed in stock which I wanted and still on offer of 2 for £20. Although bag says 2 for £25. Good value as get a lot of pigeons and jackdaws who demolish all I put out in a coupe of days.
Staff are always friendly, helpful and polite.
I always find what I am looking for and the store is always well stocked.
It is always a good experience when shopping in your store (High Wycombe).
Buying birdseed.
The young man on the till was cheery and helpful as always.
Nice to see.
Very friendly and helpful member of staff.
Sorry I didn't get his name but he had red or purple streaks in his hair and glasses!
Always well stocked so in a few minutes had everything I wanted. Many thanks
Staff stood around talking with another member of staff who was off and blocking the till. Staff messing around with cardboard boxes

Reply from Jollyes The Pet People - High Wycombe
Helpful, friendly staff and willingly assisted me with heavy bags of feed
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