Local Jollyes is very handy. They have started stocking more natural treats for dogs which is brilliant - they need to get rid of the rawhide though and expand their frozen food section.
Company replied
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Local Jollyes is very handy. They have started stocking more natural treats for dogs which is brilliant - they need to get rid of the rawhide though and expand their frozen food section.
Company replied
I've always found the staff at Jollyes to be very helpful whenever I've called in & this time was no different .. :) They are always willing to help with heavy purchases which I appreciate very much &... See more
we bought Kat Kin for our 3 cats as you had the offer on of by one get one free and found all the staff very helpful
Company replied
Staff are always friendly, helpful and polite. I always find what I am looking for and the store is always well stocked. It is always a good experience when shopping in your store (High Wycombe).... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Bellfield Road, High Wycombe, HP13 5HN, Bucks, United Kingdom
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Nice clean store, good layout but disappointing that the live budgies were no longer sold.
Great Service, as always, from your friendly, efficient staff at High Wycombe Store.
Jollies staff are always happy to help you with your pet needs
I have four border collies. The staff are interested in them, helpful about their dietary needs and very kind in ferrying heavy sacks of kibble to the car. The range of treats, toys and bedding is good.
Very helpful & pleasant in this
Jollyes in High Wycombe.
Staff always carry out to the car for me.
Like the shop.
They were really polite helped with what would suit my animal best
Very helpful lady staff member who was able to help me find what I wanted to purchase
Great product. Friendly staff. Someone came to help me pay straight away.
Always exceptionally helpful and knowledgeable staff. Always a pleasant experience.
Great to have someone carry heavy stuff to the car .
I purchased a large bag of sunflower hearts. I am 80+ and walk with a stick. The cashier carried my goods to my car and put it into the car boot for which |I am very grateful. It is still in the boot as I am hoping someone will come and carry it into my house.
Correction, it is now out of the car boot.
Thank you to the lady cashier.
Always helpful staff great range of products catering for a wide variety of pets
Very helpful as I dashed in 10 mins before closing time!
The shelves were well stocked and at reasonable prices.
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