Jollyes The Pet People - Hull Reviews 

618
TrustScore 4.5 out of 5

4.6

Unit 4B Kingswood Retail Park, Althorp Road, HU7 3DA Hull, GB


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Rated 5 out of 5 stars

Never have a problem buying in store, staff always helpful and friendly. Purchases can be made quickly and always seem to have what I need in stock. Only thing I would like is more discount for buyi... See more

Rated 5 out of 5 stars

The pet clinic for puppy jabs are brilliant would recommend taking puppies there for there 1st and 2nd injection and chip as they don't charge silly prices like they do at the vets there affordabl... See more

Rated 5 out of 5 stars

So yesterday 22.2.25 I entered the store and couldn't find what i needed. Looking for litter training spray.. im in the shop having a coughing fit, a young lady staff member was stacking shelf at 1... See more

Rated 5 out of 5 stars

I rang the hull store as I wanted to see if the sold puppy teething gel. I also asked them about worming tablets for a nursing dog. The lady went above and beyond and checked which brand would be suit... See more


Company details

  1. Pet Store
  2. Pet Groomer
  3. Pet Supply Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Contact info

  • Unit 4B Kingswood Retail Park, Althorp Road, HU7 3DA, Hull, United Kingdom

  • 01482429470

4.6

Excellent

TrustScore 4.5 out of 5

618 reviews

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4.6

All reviews

(618)

9,282 reviews in the last 12 months

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Rated 5 out of 5 stars

The shop has so much variety of stock

The shop has so much variety of stock, I feel able to walk freely around the shop without been hounded, but knowing there are plenty of staff to ask for help. The customer service is very good and the prices are better than other pet shops!

November 27, 2025
Rated 4 out of 5 stars

The staff treat you like a valued…

The staff treat you like a valued customer,they are always on hand if you need help,the only complaint is that i had my dog booked in for a groom,i turned up for the 11 oclock slot,too find out the groomer had left the job,she only booked me in 4 days before,so why did you do this,i drove all the way from Beverley,this is no fault of the other staff,they were actually embarrassed as they were having too tell customers who turned up for appointments,I cannot beleive the groomer booked me in when she k new she wss leaving,Ive been a customer at your store since opening,i drive a 30 min for your store as your prices are affordable especially with the cost of stuff nowadays ,and i only want the best for my french bulldog as she is a veterans ptsd dog,,your store is 10/10, i was just annoyed with the groomer doing that too me,great staff and a fantastic pet store,with everything you need at a great price.

November 28, 2025
Rated 5 out of 5 stars

Visited store for seed

Visited store for seed, sand sheets and millet for our Cockatiel, while I'm store asked for advice on worm drops for our cat. Very good advice from staff. Satisfied.

November 15, 2025
Rated 5 out of 5 stars

Helped for kitten food search

My husband was searching for kitten's keeble and asking questions and the guy was very helpful in finding them for him. The staff members are very helpful and always smiling at Hull store.

November 24, 2025
Rated 5 out of 5 stars

Great staff

Great staff, very helpful and pleasant and polite, always enjoy going to jollyes .

November 15, 2025
Rated 1 out of 5 stars

I visited the kingwood store today 12th…

I visited the kingwood store today 12th November. I was buying some puppy training pads and dog food. I asked the the female assistant at check out if I could use their toilet, she said no because they are staff toilets. Although I have a bladder problem which I cannot wait and I have an app on my phone from the bowel and bladder clinic saying I have to go to the toilet, I told her this . She told me she would asked the manager who was at the bottom of the store , he must have heard the conversation, he didn't have a problem me using the toilet and he knew about the app. On leaving the toilet I approached the check out to pay for my goods. I mentioned to the female on the check out that the manager knows about the app. And you cannot refuse me, she angrily said I can refuse you. I was absolutely livid because I know she couldn't. She started shouting at me, Instantly pushed the good towards her with that the manager came and asked me to leave the store whilst the female assistant was shouting at me.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Jolleys the pet people

Always have good variety of pet foods, treats and toys,and staff are very helpful also like that you have the option to donate a meal for a dog or cat for Xmas and are greatful when you do.(always donate for a dog and cat)

November 8, 2025
Rated 5 out of 5 stars

fantastic

Jolly's is an excellent establishment that offers a comprehensive selection of products for a variety of pets. The staff is exceptionally courteous and consistently available to provide assistance. During my recent visit, I was particularly impressed by their understanding and helpfulness while I was purchasing a range of items for my cat. I highly recommend Jolly's and enjoy shopping there!

October 16, 2025
Rated 5 out of 5 stars

Groomers

Took my dog Izzy to the groomers to the groomer there. Izzy is really nervous,but the staff was lovely with her. They fussed over her, lots of cuddles. The groom was great, just what I'd wanted and she smelt gorgeous. She also gave Izzy a blueberry facial!!. Very happy,will definitely keep using Jollyes.

October 9, 2025

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