Never have a problem buying in store, staff always helpful and friendly. Purchases can be made quickly and always seem to have what I need in stock. Only thing I would like is more discount for buyi... See more
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The pet clinic for puppy jabs are brilliant would recommend taking puppies there for there 1st and 2nd injection and chip as they don't charge silly prices like they do at the vets there affordabl... See more
So yesterday 22.2.25 I entered the store and couldn't find what i needed. Looking for litter training spray.. im in the shop having a coughing fit, a young lady staff member was stacking shelf at 1... See more
I rang the hull store as I wanted to see if the sold puppy teething gel. I also asked them about worming tablets for a nursing dog. The lady went above and beyond and checked which brand would be suit... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 4B Kingswood Retail Park, Althorp Road, HU7 3DA, Hull, United Kingdom
- 01482429470
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Staff was very helpful towards me and…
Staff was very helpful towards me and showed me how to use my card and things for my fare babies
Well stocked items
Never have a problem buying in store, staff always helpful and friendly. Purchases can be made quickly and always seem to have what I need in stock. Only thing I would like is more discount for buying the same dog dry and wet food consistently. Especially in a cost of living crisis when our pet foods are regarded as a luxury item, every bit helps as I would rather go without food myself than part with a loyal and loving pet, a time when we need them the most. ♥️🐶🐾
Excellent customer service go out of…
Excellent customer service go out of their way to help
Getting to know your pet people
The staff are very polite and very helpful they are very knolegable and only too willing to help with your quries forgot to mention the staff are very friendly and they dont bite
Megan always does a fantastic job when…
Megan always does a fantastic job when she grooms my dog. My dog loves going and jumps up at the door to be let in. And she always comes out looking and smelling gorgeous. (My dog, that is) I can’t recommend her enough. Thanks Megan.
Iv used jolly’s on kingswood since…
Iv used jolly’s on kingswood since opening the staff are great if you need help and their pet clinic is brilliant too i took 8 boxer puppies for first vaccines and the vet was brilliant with them and the staff was more then happy to lend a hand in hold them for me while I switched puppies in an out the crate. The staff here are a lot more helpful and polite then at the other pet store not so far away!!
I had worries about my little Dashing…
I had worries about my little Dashing itching. A tall young man with a lovely manner and pleasant smile reassured me.
I visit the store regulally and are always greeted with kindness and a smile
I like the range of products available
I like the range of products available, prices are good and staff very helpful.
Very helpful staff
Things are easy to find,the staff are always helpful,and very friendly too,it's a pleasure to shop in Jollies.
Always have whst i want and so clean…
Always have whst i want and so clean and friendly
Meghan did a great job on our dog as…
Meghan did a great job on our dog as always.She always goes out of her way to help.
Thank you.
Great range of pet supplies
Great range of pet supplies, everything you need from food to treats to bedding etc.
We have several pets and we use Jollyes as it has everything we need and more.
Good service from a very pleasant sales…
Good service from a very pleasant sales assistant
Great shop good prices found everything…
Great shop good prices found everything we wanted. Also got some puppy advice too.
Closed before it's advertised closing…
Closed before it's advertised closing time
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