Store manager and staff are very helpful. Always get fantastic service. Thank you
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See what reviewers are saying
Smashing pet store run by staff who really seem to genuinely care about pets and their owners huge range of pet supplies at very affordable prices
Always friendly, always clean and tidy nearly always empty of customers when I go, but they never carry the large jumbones my dog likes although they have the rest. I have to go to Tesco for them and... See more
Always a very well stocked store, with staff who are always friendly and all are very knowledgeable about their products so are very good at helping to advise on any pet problems. I have used the Kett... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 4 Mariners Way, Kettering, NN16 8AR, Kettering, United Kingdom
- 01536 415065
4.7
Excellent
1K reviews
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Great value products
Great value products. I buy here as the other stores with dog food don't have such a high meat content like Jollyes do. Bern my go to for my pets needs for years now
January 16, 2026
Excellent customer care.
January 12, 2026
Keep trying to order Arden Grange…
Keep trying to order Arden Grange gastrointestinal online and every time I go to check out it says NAN phoned my local store they just said get hold of customer services can't get hold of them tried to phone several times and no answer my dog really needs this food and it's frustrating
January 13, 2026
Unprompted review
Lovely staff but we do miss Belle she…
Lovely staff but we do miss Belle she was amazing!!!!
January 10, 2026
Always help full and very polite
January 4, 2026
Got everything I needed at a great price
January 3, 2026
Obtained most of the things we required…
Obtained most of the things we required for guinea pigs.
Some items not present due to ongoing delivery patterns .
Staff seeking to resolve matters.
January 2, 2026
Loving helpful staff with great prices…
Loving helpful staff with great prices products
I love the charity options for not only animals but towards the homeless
December 29, 2025
Popped in to get Dog Food and as normal…
Popped in to get Dog Food and as normal the lady on the counter was polite and friendly .
December 23, 2025
Watch your personal detaisl
I would strongly advise you being careful with this store. They handout people details and the. Admit they can't handle GDPR in store.
When raising a complaint they just try and work away out of it rather than own it and try and put things right.
Avoid it and don't sign up to any members card. They refusing to remove all my details.
December 20, 2025
Unprompted review
Friendly, personal interest…
All the staff at Jolleys are very friendly and helpful and genuinely like pets, even yours.
I can’t think of a time I haven’t enjoyed visiting the store.
December 12, 2025
Love going to Jollyes!!
Love going to Jollyes. Staff always so friendly and helpful, not pushing for sales, just giving good advice. Cannot fault this shop!
December 11, 2025
Staff always friendly
The staff are always friendly and helpful. However, I’m disappointed that the Lifestage wet food trays are now only available in whole boxes of one flavour. I normally buy 6/7 choosing 2 of of each of Flavours each month.
December 9, 2025
Very friendly staff.
December 9, 2025
Very good experience would definitely recommend
I dealt with the manager I believe he was honest and very knowledgeable
December 5, 2025
Always great service
Always great service. Helpful and informed staff. Great products.
December 6, 2025
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