Store manager and staff are very helpful. Always get fantastic service. Thank you
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See what reviewers are saying
Smashing pet store run by staff who really seem to genuinely care about pets and their owners huge range of pet supplies at very affordable prices
Always friendly, always clean and tidy nearly always empty of customers when I go, but they never carry the large jumbones my dog likes although they have the rest. I have to go to Tesco for them and... See more
Always a very well stocked store, with staff who are always friendly and all are very knowledgeable about their products so are very good at helping to advise on any pet problems. I have used the Kett... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 4 Mariners Way, Kettering, NN16 8AR, Kettering, United Kingdom
- 01536 415065
4.7
Excellent
1K reviews
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Great customer service…
I called before going to ensure they had my fussy dogs food in , as recently either the delivery’s have been delayed or not on the delivery. The lady confirmed they had it in stock and offered to put some out the back for me. Thank you
December 3, 2025
Great staff
November 30, 2025
It's a wonderful team
It's a wonderful team, very friendly and always helpful. The store is always clean, the products are diversified.
November 30, 2025
Staff members are always so positive…
Staff members are always so positive and welcoming in store. Shelves always well stocks and prices great too. What more can you ask for.
November 25, 2025
Great value
Clean store, can easily find products and good value for money. Staff always friendly and helpful
November 21, 2025
Friendly assistants
Friendly assistants. Very helpful. Usually well stocked shelves with plenty of choice.
November 21, 2025
Very disappointed that you have…
Very disappointed that you have stopped selling loose dog treats also loose bird seed. Went to buy small bags of kibbled peanuts and layers pellets only large bags available.
Not everyone wants to buy large quantities.
November 24, 2025
Very helpful and friendly
Got some sample bags to try and help carrying bags to the car! Definitely over and above for customer service every time I visit and always greeted with a smile. Well done Adam and the team! 😃
November 15, 2025
Unprompted review
Well im a regular customer and all the…
Well im a regular customer and all the staff are helpful
November 5, 2025
great people great service
November 1, 2025
Jollies not so jolly …
Jollies is good but lac in experience on general knowledge of animals or lack of enthusiasm…have great variety but staff lets them down, have a can’t be bothered don’t want to be here vibe and took awhile to ask for assistance as busy in a chit chat
October 31, 2025
The staff are always very friendly and…
The staff are always very friendly and knowledgeable and are always happy to help with any questions or problems
October 30, 2025
Knowledge staff
Very helpful and friendly answered my questions and advised me on the right food product for my dogs age and bonfire night nerves
October 28, 2025
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