Store manager and staff are very helpful. Always get fantastic service. Thank you
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Smashing pet store run by staff who really seem to genuinely care about pets and their owners huge range of pet supplies at very affordable prices
Always friendly, always clean and tidy nearly always empty of customers when I go, but they never carry the large jumbones my dog likes although they have the rest. I have to go to Tesco for them and... See more
Always a very well stocked store, with staff who are always friendly and all are very knowledgeable about their products so are very good at helping to advise on any pet problems. I have used the Kett... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 4 Mariners Way, Kettering, NN16 8AR, Kettering, United Kingdom
- 01536 415065
4.7
Excellent
1K reviews
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Amazing customer service, thank you!
This is the second time I have had a fantastic experience with the Kettering store. 10/10 customer service from colleagues in store. 11/10 to the store manager, Joe, for carrying the heavy items to my car. Thank you!
October 28, 2025
Unprompted review
Dog jumpers
Was disappointed that the choice of dog jumpers was very limited. Have found this problem on several occasions. There were plenty of the bigger sizes but I have chihuahuas and didn't have the size I required. Don't think that they get enough of the smallest sizes in
October 15, 2025
Very friendly staff happy to help and…
Very friendly staff happy to help and give advice
October 10, 2025
Friendly and helpful
October 3, 2025
Staff were very helpful and pleasant as always. …
Staff were very helpful and pleasant as they always are.
As a regular visitor they new what I regularly purchased and advised me what was a good price that day, which we did purchase.
October 2, 2025
Stocking katkin is great as I can try…
Stocking katkin is great as I can try the individual flavours before getting a box ,it's a shame they don't stock better quality dry cat food like Simpsons premium 90 10,thrive or Akela 90 10
October 1, 2025
Found what we required easily & a friendly face at the till & was very helpful
Very helpful staff
September 27, 2025
Happy To Help
I've been shopping at Jollyes Pet Store for over eleven years, and can thoroughly recommend them, staff are always willing to help, wether it is carrying goods to your car or finding that item you need, and most importantly to me, they have a little bit of time for you and your pet.
September 27, 2025
Polite staff and very Helpful
September 25, 2025
The items I wanted were on offer
The items I wanted were on offer! Bonus.
Wide choice of items.
Friendly and helpful staff.
September 24, 2025
The staff are very good and happy to…
The staff are very good and happy to help you . The premises are very clean and tidy and the prices are very good for value too.
September 7, 2025
The staff who work there are always…helpful knowledgeable and friendly
The staff who work there are always very friendly, helpful with good advice. The store is always clean and shelves are full. Good choice of dog food but would like more choice in the extended lead section. Having an eight metre or 10 metre choice would be great. Apart from that all good.
September 9, 2025
Always have amazing service from the…
Always have amazing service from the staff at Jollyes, nothing is ever too much trouble for them.
September 9, 2025
Old Fashioned Service
The staff are always helpful and polite nothing is too much trouble so thanks to all concerned
August 28, 2025
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