Jollyes The Pet People - Kings Lynn Reviews 

938
TrustScore 4.5 out of 5

4.7

The Peel Centre, Hardwick Road, PE30 4NA Kings Lynn, GB


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Rated 5 out of 5 stars

I’ve been using jolly’s in kings Lynn Hardwick. as we’ve recently rescued a pup from Romania and when she arrived obviously she was frightened and we needed supplies Very reasonably priced , we... See more

Rated 5 out of 5 stars

Great place at Kings Lynn , staff always happy to help , their advice and knowledge is second to none . Shop is full of different items for different pets , they cater for every animal that you can li... See more

Rated 5 out of 5 stars

The store was very tidy and welcoming stock was well presented and easy to find what we wanted. This was originally a gentle leader for our 10 month old labrador puppy who pulls a lot when we walk h... See more

Rated 5 out of 5 stars

Rose has helped me on 2 occasions on visits to the store & before, a manager, can't remember his name. Also if you belong to the Jollyes pet club, you get money off purchases & offers.


Company details

  1. Pet Store
  2. Pet Groomer
  3. Pet Supply Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Contact info

  • The Peel Centre, Hardwick Road, PE30 4NA, Kings Lynn, United Kingdom

  • 01553 769434

4.7

Excellent

TrustScore 4.5 out of 5

938 reviews

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4.7

All reviews

(938)

9,251 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

You seem to keep changing the location…

You seem to keep changing the location of products around the store which mean you have to go searching

January 14, 2026
Jollyes The Pet People - Kings Lynn logo

Reply from Jollyes The Pet People - Kings Lynn

We appreciate your feedback and are sorry product locations change, causing inconvenience. we are in the process of fixing all store layouts to improve your shopping experience and apologise for the impact this has had

Rated 4 out of 5 stars

Wanted a harness for our dog

Wanted a harness for our dog, we got one plus some treats and a toy. Wanted to get a knitted jumper but they didn't have her size.
The staff were friendly and helpful.

January 2, 2026
Rated 5 out of 5 stars

Brilliant, caring staff and great value

The staff in this store are second to none. Rosie, Mason, Adam, Adam, Wesley, Hazel et al all welcome my difficult dog with open arms. They have followed his story from the beginning and genuinely seem to care. Rosie in particular is a true gem. She loves my dog but is also so supportive to me with how stressed and exhausted I am! The store is nicely laid out and stocks a brilliant range of affordable treats and food and some really great value toys. This place will always be my first port of call for anything for my dog.

December 22, 2025
Rated 5 out of 5 stars

Impressed with service

Asked for Jollyes to let me know when a item was coming back in and if they could save for me and ring me when the item came in and they did and also save for me until o came to collect. Very good service. Highly recommend.

December 20, 2025
Rated 5 out of 5 stars

Genuine staff

I’ve been using jolly’s in kings Lynn Hardwick. as we’ve recently rescued a pup from Romania and when she arrived obviously she was frightened and we needed supplies
Very reasonably priced , well stocked and very helpful friendly staff who had remembered we were getting maggie and that was on my second visit ! Would highly recommend

December 18, 2025

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