I’ve been using jolly’s in kings Lynn Hardwick. as we’ve recently rescued a pup from Romania and when she arrived obviously she was frightened and we needed supplies Very reasonably priced , we... See more
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Great place at Kings Lynn , staff always happy to help , their advice and knowledge is second to none . Shop is full of different items for different pets , they cater for every animal that you can li... See more
The store was very tidy and welcoming stock was well presented and easy to find what we wanted. This was originally a gentle leader for our 10 month old labrador puppy who pulls a lot when we walk h... See more
Rose has helped me on 2 occasions on visits to the store & before, a manager, can't remember his name. Also if you belong to the Jollyes pet club, you get money off purchases & offers.
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
The Peel Centre, Hardwick Road, PE30 4NA, Kings Lynn, United Kingdom
- 01553 769434
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Really helpful staff who go the extra…
Really helpful staff who go the extra mile to help us and a great range of products
The staff r very helpful and u can find…
The staff r very helpful and u can find what u need very well
Always good service and helpful staff
Good friendly staff.
Always good stock of food
pleasant staff and clean shop
May use AI-assist with repliesRead more
When we came in last time and joined…
When we came in last time and joined your club we were told we would get a 10% off coupon to use next time we came in. No mention of it having an expiry date. Long story short came in to buy more food and treats etc ( some of which I was going to use to do a charity advent calendar) only to be told your vouches had expired. When I asked if there was anything I could do to get another U was told no. So I very much doubt we will bother to use your store in the future. If we’d been told there was a time limit I would have used it within the time. Not very impressed at all.

Reply from Jollyes The Pet People - Kings Lynn
Review
Just one of your staff are very blunt not very helpful when you talk to them never smile or laugh, all the others are great never had an issue with them I come in regular.

Reply from Jollyes The Pet People - Kings Lynn
Very friendly staff
Well stocked store
Well stocked store with plenty of good quality bargains. Very competitive prices especially with so much competition in the area. Staff are always knowledgeable and helpful
They only had one till working but…
They only had one till working but deskt with customers swiftly.
Friendly and affordable option
Our local store is always well stocked, lots of variety on the natural treats and friendly, helpful staff. Ever since getting our dog we have used Jolleys and will continue too.
Friendly
Friendly, helpful staff.
Store is well organised.
Reasonably priced products.
Great price very friendly and helpfull…
Great price very friendly and helpfull staff quick service would recommend
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