I’ve been using jolly’s in kings Lynn Hardwick. as we’ve recently rescued a pup from Romania and when she arrived obviously she was frightened and we needed supplies Very reasonably priced , we... See more
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Great place at Kings Lynn , staff always happy to help , their advice and knowledge is second to none . Shop is full of different items for different pets , they cater for every animal that you can li... See more
The store was very tidy and welcoming stock was well presented and easy to find what we wanted. This was originally a gentle leader for our 10 month old labrador puppy who pulls a lot when we walk h... See more
Rose has helped me on 2 occasions on visits to the store & before, a manager, can't remember his name. Also if you belong to the Jollyes pet club, you get money off purchases & offers.
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
The Peel Centre, Hardwick Road, PE30 4NA, Kings Lynn, United Kingdom
- 01553 769434
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Extensive range of products at great…
Extensive range of products at great prices. The staff are polite and super helpful at the Kings Lyn store. Thanks guys
Helpful staff
My experience at Jollyes was great as usual, because the staff are always really helpful here.
pet food purchase
The member of staff that served me could really have done with adose of something to make her more happy she looked as if she had lost a £10 note and found a 5pence piece
Great service
Cat Food Royal Canin
Like the discount on Royal Canin - cat food is just to expensive.
Consistently excellent service
As always the service is first class and even though I dashed in on this day just before closing, I was still greeted with a smile and friendly assistants.
Staff always helpful
Sometimes they don't have the product I want in stock but staff always helpful
May use AI-assist with repliesRead more
I had the misfortune to ask for help…
I had the misfortune to ask for help from a rude ,don't care shop assistant who was more interested in staring at my disability.

Reply from Jollyes The Pet People - Kings Lynn
Great service and good value
Friendly staff and know what they were…
Friendly staff and know what they were talking about
Cheapest for price
Got what I wanted at a price cheaper than anywhere else. Will be using Jollyes again
Always great customer service
Rose has helped me on 2 occasions on visits to the store & before, a manager, can't remember his name.
Also if you belong to the Jollyes pet club, you get money off purchases & offers.
able to find what I wanted ,staff…
able to find what I wanted ,staff helpful, and professional.
Greeted with an abrupt attitude
Greeted with an abrupt attitude,
No hello ecasked about pinky's told they was in the fridge
Having not been in personally to pick these up i dodnt know where the fridge was
Asked about sizing was told she didnt have any idea. No charts ect
Asked where meal worms were justt pointed down the isle
Very cold attitude.
Having my own business dealing with customers face to face everyday i do everything to make my customers experience a good 1 never would i be so cold towards a customer.

Reply from Jollyes The Pet People - Kings Lynn
King's Lynn branch
King's Lynn branch , the staff are welcoming and friendly. They are very informative.
I love your range of products and your prices are reasonable too.
Great selection and prices
Great selection, prices and friendly helpful staff. Highly recommended for pet food, treats and toys etc.
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