Jollyes The Pet People - Leeds Reviews 

773
TrustScore 5 out of 5

4.8

Jollyes Petfood Store, Unit 9, Tulip South Retail Park, LS10 2BB Leeds, GB


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Rated 5 out of 5 stars

Jollyes is a regular stop for us. The staff are so helpful and knowledgeable. One of our dogs has allergies,so we need to be careful what we buy.

Company replied

Rated 5 out of 5 stars

Staff were all welcoming.All of them had a good sound knowledge of pets.Advised and gave me choices with no pressure just common sense.Plenty of space to walk round tidy store. Excellent range of pro... See more

Rated 5 out of 5 stars

I have had a few purchases now from the tulip south park shop Leeds firstly a fish tank which is fantastic and the price was brilliant. The staff at this shop are so helpful and friendly ☺️ I would... See more

Rated 5 out of 5 stars

Found everything I needed. Gentleman who served me was knowledgeable & helpful, explaining all the price reductions, which are helpfully detailed on my receipt, also helped carry my purchases out to m... See more


Company details

  1. Pet Store
  2. Pet Groomer
  3. Pet Supply Store

Written by the company

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Contact info

  • Jollyes Petfood Store, Unit 9, Tulip South Retail Park, LS10 2BB, Leeds, United Kingdom

  • 0113 2712 745

4.8

Excellent

TrustScore 5 out of 5

773 reviews

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4.8

All reviews

(773)

9,219 reviews in the last 12 months

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Rated 5 out of 5 stars

The Staff in our local jollyes are…

The Staff in our local jollyes are brilliant, so helpful and very friendly. Nothing is too much trouble. We go weekly to get our dog food. There is always plenty of choice of food as well. We wouldn't go anywhere else.

January 3, 2026
Rated 5 out of 5 stars

Love Jollyes get all my dog’s food and…

Love Jollyes get all my dog’s food and treats from these great prices for dried dog food Alfie my dog 🐶 loves the dried beef and vegetables, great choices to pick from staff are very helpful, can highly recommend them for all pet needs great choices.

December 23, 2025
Rated 5 out of 5 stars

Great team down at hunslet Leeds

Great team down at hunslet Leeds. Well knowledged in a lot of things and happy to see me. I come from Barnsley but go to Leeds on a weekend. So take my mother for her doggy things. Always stock up for a month or so when there dog eats better than me. Have lots of different food for all animals and toys, chews etc

November 15, 2025
Rated 1 out of 5 stars

My dog eats lifestage salmon and the…

My dog eats lifestage salmon and the shop i use literally gets 2 boxs a werk delivery and ive had to change my dogs food and its made my dog ill. The shop i use is on tulip retail park in leeds
Please sort this out we need more salmon in that shop

December 16, 2025
Rated 5 out of 5 stars

Best customer service

The staff at this place is out of this world ten ten on customer service I suffer with anxiety and everytime I go down there always helpfull and talk to me and my puppy max loves goin to the store thank you guys

December 16, 2025
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