Jollyes is a regular stop for us. The staff are so helpful and knowledgeable. One of our dogs has allergies,so we need to be careful what we buy.
Company replied
Jollyes Petfood Store, Unit 9, Tulip South Retail Park, LS10 2BB Leeds, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Jollyes is a regular stop for us. The staff are so helpful and knowledgeable. One of our dogs has allergies,so we need to be careful what we buy.
Company replied
Staff were all welcoming.All of them had a good sound knowledge of pets.Advised and gave me choices with no pressure just common sense.Plenty of space to walk round tidy store. Excellent range of pro... See more
I have had a few purchases now from the tulip south park shop Leeds firstly a fish tank which is fantastic and the price was brilliant. The staff at this shop are so helpful and friendly ☺️ I would... See more
Found everything I needed. Gentleman who served me was knowledgeable & helpful, explaining all the price reductions, which are helpfully detailed on my receipt, also helped carry my purchases out to m... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Jollyes Petfood Store, Unit 9, Tulip South Retail Park, LS10 2BB, Leeds, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff are very helpful.even if they dont no the answer to youe question.they try to put you in the right direction ....one of the reasons i go there
The Staff in our local jollyes are brilliant, so helpful and very friendly. Nothing is too much trouble. We go weekly to get our dog food. There is always plenty of choice of food as well. We wouldn't go anywhere else.
The girl who always serves me is always friendly and goes out of her way to help me
Great store… way better than Pets at Home. Nice staff … good product/treats for my furry best friends… 2 dogs, 2 Rabbits and a cat.
Love Jollyes get all my dog’s food and treats from these great prices for dried dog food Alfie my dog 🐶 loves the dried beef and vegetables, great choices to pick from staff are very helpful, can highly recommend them for all pet needs great choices.
Great team down at hunslet Leeds. Well knowledged in a lot of things and happy to see me. I come from Barnsley but go to Leeds on a weekend. So take my mother for her doggy things. Always stock up for a month or so when there dog eats better than me. Have lots of different food for all animals and toys, chews etc
My dog eats lifestage salmon and the shop i use literally gets 2 boxs a werk delivery and ive had to change my dogs food and its made my dog ill. The shop i use is on tulip retail park in leeds
Please sort this out we need more salmon in that shop
The person who served me was very moody , not a nice experience this time
The staff at this place is out of this world ten ten on customer service I suffer with anxiety and everytime I go down there always helpfull and talk to me and my puppy max loves goin to the store thank you guys
Always got in what I went in for , and the staff are always friendly and helpful
Needed Help to find something. Staff very helpful and friendly
Nice polite happy team and that makes you feel better when shopping
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.