They always help me Wen I'm looking for specific catfood, , & love the offers on wee tins of cat meat. Applaws, very friendly, & love the cat club, but am sad you took away the club card prices... See more
Location
Switch locationJollyes Petfood Superstores, 40 Benson Street, BT28 2BG Lisburn, GB
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See what reviewers are saying
My last visit was a repeat call. Having made several previous calls I was confident to make a further purchase. The item required was still in stock. Being a senior citizen I was pleased when attendan... See more
Late response. Jollies have a great team that will help you out with your selection of food for your pet. They are always happy to help out with taking your purchase to your vehicle. Great support and... See more
Very helpful assistant. I wanted to buy a particular dog harness but they didn't have it in stock. Assistant went out of their way to help me try and choose an alternative that would fit my miniature... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes Petfood Superstores, 40 Benson Street, BT28 2BG, Lisburn, United Kingdom
- 02892 604704
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Staff are always so helpful and will…
Staff are always so helpful and will carry heavy items to my car without a quibble
Always fantastic customer service.
Always fantastic customer service.
Great knowledge, friendly and helpful.
Friendly helpful staff
Good selection of food and toys for domestic pets.
Good selection of food and toys for domestic animals and birds. Staff were helpful,friendly and had some useful knowledge pertaining to pets and company goods.
Friendly
Friendly, helpful staff and good selection of food and other pet essentials.
Pleasant staff clean beat and tidy shop…
Pleasant staff clean beat and tidy shop reasonably priced and I will keep going back
Great staff
They always help me Wen I'm looking for specific catfood, , & love the offers on wee tins of cat meat. Applaws, very friendly, & love the cat club, but am sad you took away the club card prices , it was cheap , but now everything getting too expensive.
Staff was really helpful and friendly.
Amazing staff .The staff member was really helpful…
The staff member was really helpful describing the difference between products and their cost helping me to get value for money
Good staff and have what I need.
Always friendly staff, always have the correct food and such needed for my dog with nice discounts as well.
Good as usual just wish I could get…
Good as usual just wish I could get help into car with 20 kg bags ! But the shop assistant had a queue behind me .can’t expect him to leave the counter.6th or 7thJan.
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