They always help me Wen I'm looking for specific catfood, , & love the offers on wee tins of cat meat. Applaws, very friendly, & love the cat club, but am sad you took away the club card prices... See more
Location
Switch locationJollyes Petfood Superstores, 40 Benson Street, BT28 2BG Lisburn, GB
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See what reviewers are saying
My last visit was a repeat call. Having made several previous calls I was confident to make a further purchase. The item required was still in stock. Being a senior citizen I was pleased when attendan... See more
Late response. Jollies have a great team that will help you out with your selection of food for your pet. They are always happy to help out with taking your purchase to your vehicle. Great support and... See more
Very helpful assistant. I wanted to buy a particular dog harness but they didn't have it in stock. Assistant went out of their way to help me try and choose an alternative that would fit my miniature... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Jollyes Petfood Superstores, 40 Benson Street, BT28 2BG, Lisburn, United Kingdom
- 02892 604704
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Staff always have time for customers
I had a couple back surgeries and still in recovery and was not fit to left 48tins plus 15kg bag of dry food into trolley or my car But helpful young employee took care off it…
Lisburn jollies is always a great…
Lisburn jollies is always a great place, to shop with very helpful staff ,always greet you when you go in ,and always help me carry those big bags of meal to my car never any trouble, which I really appreciate ,as I can't carry them myself, I can't recommend the staff enough
My last visit was a repeat call
My last visit was a repeat call. Having made several previous calls I was confident to make a further purchase. The item required was still in stock. Being a senior citizen I was pleased when attendant offered to carry purchased bag to my car. Goods and service continue to be very good.
The staff have always been very…
The staff have always been very approachable and knowledgeable in their field. They are very professional and friendly.
Dog food purchase
Variety of dog food, pricing and of course customer service a special mention to neal in Lisburn, always helpful , knowledgable and a nice guy so thank you Neal!
Great staff
I can't find fault with the staff at both stores, Lisburn and Lurgan who really are so helpful. I always am able to find the food I want for my dog.
Good experience
My purchases were in store & easy to find. The chap on the till was very pleasant. A good shopping experience.
It was great
The staff are extremely helpful
The staff are extremely helpful, always give the best advice and recommendations at every visit to the store
Nothing is too much bother
Lovely staff always helpful and…
Lovely staff always helpful and recommend best food for my French bulldog
Very helpful and friendly staff
Staff were very helpful
The staff or fry helpful if you’re…
The staff or fry helpful if you’re looking or if it’s out of stock when when would be back very Pleasant
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