Love jollyes Llanelli the staff are brilliant and it's brilliant store for everything the pets need
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Love jollyes Llanelli the staff are brilliant and it's brilliant store for everything the pets need
Company replied
Always get fantastic service at Jollyes Llanelli from Ben. He has good knowledge and always goes that extra mile to make sure we can find everything we need. He also helped with choosing and engravi... See more
Really friendly and helpful staff whenever we go there. Good selection of dog food, treats etc and more affordable than other big chains of pet stores Also have a Pet club offering discounts now and... See more
The girl there is always happy to help and always has a smile on her face .Also carried dog food out to my mobillity scooter as it was to heavy for me to carry and my stomach was hurting due to inject... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Unit 8, SA14 9UZ, Llanelli, Wales, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love jollyes Llanelli the staff are brilliant and it's brilliant store for everything the pets need

Reply from Jollyes The Pet People - Llanelli
Very helpful, polite and patient and nothing is to much trouble,all the staff are wonderful and they go above and beyond to help x
I found what i was looking for, the staffs are friendly and approachable.
Love this shop. Staff are so friendly and helpful, they go out of their way to make sure you get the best experience while shopping there.
Great, friendly and helpful staff. Value for money. Lots of choice. Happy with purchase.
Staff are really helpful, I found everything I was looking for and more. Be aware of feed bags being stacked again floor stands. I was carrying a sack of rabbit food and tripped over one
(Llanelli Store)Great store! Staff are always friendly and helpful. Store is always clean and well presented!
Love this place,so much range and more affordable than many other places. Plus my local one is collecting donations for a dog charity that I had my rescue from,so also giving back to the community, great supply of grain free items 🙌
The staff are always very friendly and welcoming they get to know you by name and ask how you have been, they are also very helpful and really do give you the time of day.
Love getting my Dogs food from Jollyes, staff are helpful, the frozen dog food I buy is always in stock. Sometimes my fur babies get a little treat, could be a toy new coat, lead or a little snack. What ever you need for your pet your find it in Jollyes the prices are always very good.
Helpful staff. Everything displayed in a way that is easy to find product you need.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.