Love jollyes Llanelli the staff are brilliant and it's brilliant store for everything the pets need
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Love jollyes Llanelli the staff are brilliant and it's brilliant store for everything the pets need
Company replied
Always get fantastic service at Jollyes Llanelli from Ben. He has good knowledge and always goes that extra mile to make sure we can find everything we need. He also helped with choosing and engravi... See more
Really friendly and helpful staff whenever we go there. Good selection of dog food, treats etc and more affordable than other big chains of pet stores Also have a Pet club offering discounts now and... See more
The girl there is always happy to help and always has a smile on her face .Also carried dog food out to my mobillity scooter as it was to heavy for me to carry and my stomach was hurting due to inject... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Unit 8, SA14 9UZ, Llanelli, Wales, United Kingdom
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They are great. If you want something not on the shelves they will go and get it.
Well organised store. Lots of products on offer. Comparable prices.
Pleasant staff.
Very helpful. friendly staff. My dog loved the free treat as well. He knows the shop and loves going in. It was his birthday the same day as his visit
Ben was super friendly and come around and said hello to my two little dogs. Other member of staff seemed friendly as well, clean and tidy store. Just pleasant all around. My
Love our trips to jolleys, always plenty of choice. My frenchies have the whole wardrobe 😂💖🩵
Reasonably priced products and very pleasant store collea
I had an excellent experience at Jolleys Pet Store. The service I received was outstanding — the staff were friendly, helpful, and genuinely cared about making sure I had everything I needed. They also acknowledged my dog, who is very excitable, and made such a lovely fuss over her, which really put us both at ease. It’s clear they have great knowledge and a real love for animals. I’ll definitely be shopping here again. Highly recommend!
Great customer care on our first visit to Jollyes. A member of staff was very helpful when we were looking to purchase a dog harness. Also I was surprised at the large selection of pet products they had in store with excellent prices.
The thing that sets so many stores from the rest. The young lady serving, what a delight.
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