Love jollyes Llanelli the staff are brilliant and it's brilliant store for everything the pets need
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Love jollyes Llanelli the staff are brilliant and it's brilliant store for everything the pets need
Company replied
Always get fantastic service at Jollyes Llanelli from Ben. He has good knowledge and always goes that extra mile to make sure we can find everything we need. He also helped with choosing and engravi... See more
Really friendly and helpful staff whenever we go there. Good selection of dog food, treats etc and more affordable than other big chains of pet stores Also have a Pet club offering discounts now and... See more
The girl there is always happy to help and always has a smile on her face .Also carried dog food out to my mobillity scooter as it was to heavy for me to carry and my stomach was hurting due to inject... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Unit 8, SA14 9UZ, Llanelli, Wales, United Kingdom
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I was able to get the biscuits I needed for my dog. The staff were pleasant.
Always a pleasure going to Jolleys need to open store more local to me. Staff very helpful and friendly. Good range of items reasonable priced.
Always free treats on hand to dogs.
Lovely friendly and helpful staff.
Staff are always there to help you find items you’re looking for.
There are frequent deals throughout the store.
And of course, pet friendly!
Lovely member of staff at till! Smiley,informative and courteous in a natural way! Store layout easy to follow.
Two ladies on shift today, both very smiley despite it looking like they were there by themselves working through deliveries but still had time to help customers and serve with a smile
Really polite staff, didn't mind me coming in as they were just closing on a sunny Sunday :) much appreciated 👍🏽
Always a good selection of cat food. However not a great selection for cats over 7 years.
The staff were lovely and extremely helpful. I have a disability and needed assistance when I bought two sacks of dog food - doing the lifting and carrying.
The staff member was really friendly, helpful and knowledgeable.
Staff at my local shop are always happy and willing to help. Great range of products including grain free dog food. Reasonably priced as well
Lovely staff as always and a good selection of pet products.
Good customer service
Had what i needed for my dog
Cheap would definitely recommend
Fantastic range of products and great prices. Staff so helpful and friendly too
Very impressed with prices, visited the store for the first time after placing a click and collect order. Ended up leaving with a boot full
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