Love jollyes Llanelli the staff are brilliant and it's brilliant store for everything the pets need
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Always get fantastic service at Jollyes Llanelli from Ben. He has good knowledge and always goes that extra mile to make sure we can find everything we need. He also helped with choosing and engravi... See more
Really friendly and helpful staff whenever we go there. Good selection of dog food, treats etc and more affordable than other big chains of pet stores Also have a Pet club offering discounts now and... See more
The girl there is always happy to help and always has a smile on her face .Also carried dog food out to my mobillity scooter as it was to heavy for me to carry and my stomach was hurting due to inject... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 8, SA14 9UZ, Llanelli, Wales, United Kingdom
- 01554 703 930
4.8
Excellent
692 reviews
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Good choices and variety
Good choices and variety, and the young man assisting us was very polite and friendly, thank you!
December 1, 2025
Staff always polite and helpful
November 22, 2025
Good choice of cat products and used…
Good choice of cat products and used the £5 voucher for our purchases. Also bought 1 cat food and 1 dog food for the cats and dogs homes.
November 19, 2025
Plenty of products.
So glad your stocking Arden Grange and at a reasonable price.
Also polite employee at till.
November 18, 2025
Friendly and helpful to the people who…
Friendly and helpful to the people who are in the store
November 10, 2025
Went to buy cat food
Went to buy cat food, saw that they sold Birds, so walked out! Birds have wings, wings to fly and they have been given a prison sentence for the rest of their lives. Why! so some ignorant selfish people can look and talk to them behind bars. And we call our selves the human race. PLEASE DON'T BUY BIRDS - IF NO ONE BUYS THEN THERE IS NO MARKET, SO SHOPS STOP IMPORTING THEM. I HONESTLY THOUGHT IT WAS BANNED IN THE UK AS PETS AT HOME STOPPED SELLING BIRDS..
November 8, 2025
Unprompted review
Staff member was very helpful
November 6, 2025
Very happy with my experience
Very happy with my experience, I found what I was looking for. I was also very pleased with the friendliness of the staff too
November 3, 2025
Purchased bag of Waggs
Purchased bag of Waggs, good level of stock, easily found.
Friendly and courteous staff, good customer service.
October 30, 2025
A good variety of stock
A good variety of stock. Plenty of helpful friendly staff on hand .
October 10, 2025
The staff at Jolleys at Llanelli…
The staff at Jolleys at Llanelli couldn’t have been more helpful. The store is always clean and tidy and well stocked too.
Would definitely recommend the store to friends and family
October 25, 2025
Lovely staff
What makes a visit to Jolleys are the wonderful staff! Always helpful, happy and kind. Our dog Sky loves to sniff out her favourite treats, and loves the attention she gets from the lovely staff.
October 11, 2025
May use AI-assist with repliesRead more
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Not very friendly or helpful staff…
Not very friendly or helpful staff actually quite rude. Poor service. they were more interested in talking amongst themselves. Not sure if the person I spoke to was new but she was very uninterested in anything I was asking and I felt like I was bothering her
October 10, 2025
Unprompted review
Reply from Jollyes The Pet People - Llanelli
We appreciate you taking the time to share your experience. We're sorry to hear about the service you recieved and have passed on your comments to improve this going forward.
Your tried a few my dog enjoys the chunky free flow beef mincerange of raw food for dogs is…
Your range of raw food for dogs is really good. Prices ok.
Service helpful
October 5, 2025
Jolleys
Good choice of products and the jewel of the crown is the wonderful staff who are helpful friendly and love dogs.
September 26, 2025
Reply from Jollyes The Pet People - Llanelli
We appreciate your feedback and regret that our team's interaction did not meet your expectations. We will address this.
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