Love jollyes Llanelli the staff are brilliant and it's brilliant store for everything the pets need
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Love jollyes Llanelli the staff are brilliant and it's brilliant store for everything the pets need
Company replied
Always get fantastic service at Jollyes Llanelli from Ben. He has good knowledge and always goes that extra mile to make sure we can find everything we need. He also helped with choosing and engravi... See more
Really friendly and helpful staff whenever we go there. Good selection of dog food, treats etc and more affordable than other big chains of pet stores Also have a Pet club offering discounts now and... See more
The girl there is always happy to help and always has a smile on her face .Also carried dog food out to my mobillity scooter as it was to heavy for me to carry and my stomach was hurting due to inject... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Unit 8, SA14 9UZ, Llanelli, Wales, United Kingdom
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I shop in Jolleys for my Budgies witch is hard anyway not as much choice as for cats dogs .The young man in the Llanelli store is always friendly and happy to help he has Budgies himself and has given me some very useful information as i am a new Budgie owner I realy appreciate his help and understanding.
A very helpful and professional staff member made my shopping experience excellent from finding the required purchase when I asked for help and helping to complete the purchase.
Straight forward to book, no hanging about, pleasant staff, very efficient service 😀
Easy to find what I went in to purchase, friendly staff
The sales assistant was very helpful and polite.
Friendly and knowledgeable staff. Wells stocked with good products and prices!!
First time going in the shop good stuff and prices will be going in there again
The dog ball is still going strong
First visit to this well stocked, well set out store, with a vast array of well presented items
Friendly and informative staff and good service.
very helpful staff cheerful and smiling face make a difference to shopping experience.
Fantastic help in finding product required and helped to car without even needing to ask.
Service is always pleasant and really appreciate the PetClub discount on our favourite cat litter. Lifestage is good alternative to the more expensive dry cat and dog foods and Burgess is a bargain option loved by one our cats.
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