Love jollyes Llanelli the staff are brilliant and it's brilliant store for everything the pets need
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Always get fantastic service at Jollyes Llanelli from Ben. He has good knowledge and always goes that extra mile to make sure we can find everything we need. He also helped with choosing and engravi... See more
Really friendly and helpful staff whenever we go there. Good selection of dog food, treats etc and more affordable than other big chains of pet stores Also have a Pet club offering discounts now and... See more
The girl there is always happy to help and always has a smile on her face .Also carried dog food out to my mobillity scooter as it was to heavy for me to carry and my stomach was hurting due to inject... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 8, SA14 9UZ, Llanelli, Wales, United Kingdom
- 01554 703 930
4.8
Excellent
692 reviews
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They helped with my needs
September 26, 2024
Was able to find what I was looking…
Was able to find what I was looking for. Quick and easy service at the checkout.
September 26, 2024
May use AI-assist with repliesRead more
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The staff were great however ...
The staff were great , the only reason I didn't give 5 stars is that it's pot luck if you have what I want in stock, the store could be relied on to always have what I wanted , making jollyes a one stop shop, I now have to go to pets at home as well as jollyes
September 23, 2024
Reply from Jollyes The Pet People - Llanelli
Good afternoon,
Thank you for your review and for bringing this to our attention. We sincerely apologise for any inconvenience this may have caused you.
We aim to keep on top of our stock levels to ensure that our shelves are fully stocked. However sometimes when products are in high demand this can effect this until our next delivery.
Kind regards
Jollyes customer services
Friendly and helpful staff
September 20, 2024
Brilliant always helpful
September 22, 2024
Always a joy to visit the store
September 12, 2024
Everything I needed was in store
Everything I needed was in store, very polite member of staff at the till, great experience.
September 17, 2024
Lovely staff member.
September 14, 2024
Close to home
Friendly staff Got what I needed without any problems Good shop to look around
September 14, 2024
Great shop staff was very helpful…
Great shop staff was very helpful should definitely recommend jolliyes ( Llanelli h and will shop the again.
September 13, 2024
The sale assistant was helpful
The sale assistant was helpful, polite, approachable and happy.
September 12, 2024
Great help from the staff member in…
Great help from the staff member in store, plenty of choice too, more than pets at home in some cases. Will come here again (Llanelli store).
September 8, 2024
Impressed
Very welcoming atmosphere from staff, helped fined the products I was looking for,took time to talk with you not at you as other stores have done,very pleased with staff
September 6, 2024
What you say and do different
Nice and clean but they say the price match with goods so when the shops close bye run out I asked jollyes to price match but as it not in stock in the other store it's a NO. or the sacks of food I get £5 cheaper they refuse so why advise price match. Your not that cheap. The Range. Does pet food etc cheaper and that nextdoor
September 2, 2024
Reply from Jollyes The Pet People - Llanelli
We appreciate you taking the time to share your feedback. We understand your frustration with the price matching policy. the product must be availible in a store for purchase at the time of price match and within a 3 mile Radis We strive to offer competitive prices and will take your comments into consideration as we continue to evaluate our policies.
Lovely staff later hrs
August 28, 2024
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