Love jollyes Llanelli the staff are brilliant and it's brilliant store for everything the pets need
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Love jollyes Llanelli the staff are brilliant and it's brilliant store for everything the pets need
Company replied
Always get fantastic service at Jollyes Llanelli from Ben. He has good knowledge and always goes that extra mile to make sure we can find everything we need. He also helped with choosing and engravi... See more
Really friendly and helpful staff whenever we go there. Good selection of dog food, treats etc and more affordable than other big chains of pet stores Also have a Pet club offering discounts now and... See more
The girl there is always happy to help and always has a smile on her face .Also carried dog food out to my mobillity scooter as it was to heavy for me to carry and my stomach was hurting due to inject... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Unit 8, SA14 9UZ, Llanelli, Wales, United Kingdom
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Sorry can’t say visit was great due to lack of Burns dog food on the shelves and unfortunately not the first time. Given 4 stars to to the friendliness of staff and how clean the store
I had everything I wanted to shop for. Staff were friendly and helpful. Shop was well laid out, so I could easily find what I was looking for. There was a good amount of choice for each product.
Store was quiet. Staff knew exactly what I was looking for. Staff extremely helpful
Friendly helpful staff, good prices and a wide range of products and the pet club discount is always appreciated
The assistant that served me was brilliant, bless her she seemed to be the only one in the shop, and being the time of the year I think there should be a little more help around. Apart from that I found it to be a great shop .
Friendly and helpful staff at all times, but sometimes unfortunately have to go to another pet store for certain things. If this changed would happily shop for all our pets with yourselves 100%
Merry chrismtas
Knowledgeable and always friendly (to pets and owners)
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