Keira at the Westcroft store in Milton Keynes was absolutely fabulous! I have a very small pomeranian and I struggle to find her toys and chews as she is so small. Keira gave me very helpful advice. S... See more
Company replied
Westcroft District Centre, Tattenhoe Street, MK4 4DD Milton Keynes, GB
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Keira at the Westcroft store in Milton Keynes was absolutely fabulous! I have a very small pomeranian and I struggle to find her toys and chews as she is so small. Keira gave me very helpful advice. S... See more
Company replied
Great friendly team. , they don't get the praise they deserve hard working always happy to help will always ask if need hand offered my daughter in law if they should carry her sacks dog food out to c... See more
The young lady person on the till, was like do I have to be here, Customer service totally none no communication except postcode. No thank you, can I get you anything else. Where week prior was at... See more
Company replied
Great service from the staff member who we were met by when taking our dog for the vac for life vaccination at our local Jollye's store. The lady was extremely friendly and welcoming. The vet as well... See more
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Westcroft District Centre, Tattenhoe Street, MK4 4DD, Milton Keynes, United Kingdom
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Great shop that has many products for different types of animals
Helpful assistant who took me to the aisle I needed and did not rush. I use a cane and he did not walk off but walked at a pace I was comfortable with. Not many people are that considerate.
Jolley’s always have a good selection of cat food, and they sell their Royal Cannin cat food individually, which saves buying big boxes, more variety for our feline friends.
Staff are friendly and helpful.
Shop is always clean, tidy. Staff always ready to help. Prices are within my budget.
Lexi loves going to Jollies they have tasty food and treats.
They were very helpful , had lots of knowledge and very good with animals. Would recommend using pet clinic and the shop to 😊
Staff very helpful and informative and you had what l wanted at the price advertised
Your staff are always very helpful and polite nothing is too much trouble for them.
You have every item I needed and as always I got a nice smile from your lady on the till.
The Milton Keynes store is easy to navigate and the items do not change places and so it was very easy to go in get the item I needed really quickly.
The store usually has everything we need to care for our small dog. From toys to clothes the selection is good.
Very helpful gentleman & lady whose names I unfortunately did not get.
Gentleman help me find a suitable vet bed for my car & the young lady at cash desk gave me great directions for local dog walks in the area. Both dogs had a fuss made of them too.
Extremely pleased with my purchase.
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