Good Knowledgeable staff, Jollyes own brand dog food lifestyle range seems to have cured my dogs upset stomach and even better he's happy to eat it, he's always been a really fussy eater. Expensive fo... See more
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We love this store my daughter and I visit regularly. The staff are friendly and knowledgeable and the store manager is AMAZING. I dont know what we would do without his advice and guidance. My daught... See more
There is always a large selection of products, we always manage to get what we need & more. The staff are always there to help if needed. We use lifestages products for our 3 dogs, varying from 3 m... See more
I came into your shop looking for something I could give my elderly cat for cystitis. On arrival a young assistant ask if I needed help. She told me about a product called cystease and also about the... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
West Denton Retail Park, West Denton Way, NE5 2NF, Newcastle, United Kingdom
- 01912 867589
4.8
Excellent
882 reviews
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Treats
I enjoy going to your pet store good variety of dog food treats toys and staff are pleasant a no d friendly
December 19, 2025
We love Jollyes
We love Jollyes. The perfect pet supply store. Incredibly knowledgeable & helpful staff
December 21, 2025
Always helpfull and easy access
December 19, 2025
Customer service
Hi always find the staff at west Denton Jolly’s very Helpful, shop is always well stocked up and tidy x
December 17, 2025
Great choice of dog food
Great choice of dog food. My 10 year old westie has to have a grain free diet and is also allergic to beef and chicken. I buy him lifestyle lamb or salmon kibble and wet food and he has grain free dog treats too. Staff very friendly and helpful
December 11, 2025
Great selection of dog treats and a…
Great selection of dog treats and a super friendly assistant
December 10, 2025
Not as good as it used to be
Queue to pay , no empathy just rote politeness from server , many shelves empty and filled with empty boxes
December 6, 2025
Couldn't use my voucher and attitude of…
Couldn't use my voucher and attitude of young man on till was appalling
December 1, 2025
Really pleasant and helpful assistants
Really pleasant and helpful assistants. Good value products and a good range.
November 27, 2025
Fab customer service really helpful
November 26, 2025
One stop
It's a great shop i get all my dogs food treats and toys from there the staff are always helpful
November 23, 2025
Hi u have a great selection on the…
Hi u have a great selection on the first visit I bought a selection I went back for another harness but only one staff who couldn't leave till he was lovly mind but I needed help with sizing plus a lot of dog chews had fallen on floor mine just picked one straight up as other dogs were doing and eating but overall best choice of products around just could of done with another member of staff I'd def had spent more just got a winter jacket
November 20, 2025
Adult dog food
Was changing my puppy’s food going to adult food the young man for advice he was very helpful couldn’t do enough for me excellent service
November 7, 2025
Found what we needed at a very…
Found what we needed at a very competitive price. Staff were very friendly and helpful
November 5, 2025
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