Good Knowledgeable staff, Jollyes own brand dog food lifestyle range seems to have cured my dogs upset stomach and even better he's happy to eat it, he's always been a really fussy eater. Expensive fo... See more
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We love this store my daughter and I visit regularly. The staff are friendly and knowledgeable and the store manager is AMAZING. I dont know what we would do without his advice and guidance. My daught... See more
There is always a large selection of products, we always manage to get what we need & more. The staff are always there to help if needed. We use lifestages products for our 3 dogs, varying from 3 m... See more
I came into your shop looking for something I could give my elderly cat for cystitis. On arrival a young assistant ask if I needed help. She told me about a product called cystease and also about the... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
West Denton Retail Park, West Denton Way, NE5 2NF, Newcastle, United Kingdom
- 01912 867589
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Can't believe the price rise for yumove…
Can't believe the price rise for yumove max strength went from £40 to £48.50 wont be buying anymore from here
Keeping price down.
Great customer service and very helpful.
My visit is always a good experience and I always come home with goodies for my dog and guinea pigs.
My visit to Jolleys is always a good experience.
The staff are so friendly, chatty and helpful.
As a store you have a fantastic selection of products for all animals and at very competitive prices.
Friendly staff
Have been a customer for a long time as…
Have been a customer for a long time as have a mixture of pets always was more than happy could always get everything I needed but since you have stopped selling loose bird/ parrot foods that iv fed them on for a long time i don't shop with you as much
Great selection and helpful staff
Only place that sells the kibble my 10…
Only place that sells the kibble my 10 year old dog will eat
Staff very helpful
Good selection of treats toys etc
Prices very reasonable
Product was in store
Product was in store and was very competitively priced. The staff were friendly
Great service as always
Good Knowledgeable staff
Good Knowledgeable staff, Jollyes own brand dog food lifestyle range seems to have cured my dogs upset stomach and even better he's happy to eat it, he's always been a really fussy eater. Expensive food but well worth the extra money. A year later and the old puppy is still running round like an idiot so must be working for him as well
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