Good Knowledgeable staff, Jollyes own brand dog food lifestyle range seems to have cured my dogs upset stomach and even better he's happy to eat it, he's always been a really fussy eater. Expensive fo... See more
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We love this store my daughter and I visit regularly. The staff are friendly and knowledgeable and the store manager is AMAZING. I dont know what we would do without his advice and guidance. My daught... See more
There is always a large selection of products, we always manage to get what we need & more. The staff are always there to help if needed. We use lifestages products for our 3 dogs, varying from 3 m... See more
I came into your shop looking for something I could give my elderly cat for cystitis. On arrival a young assistant ask if I needed help. She told me about a product called cystease and also about the... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
West Denton Retail Park, West Denton Way, NE5 2NF, Newcastle, United Kingdom
- 01912 867589
4.8
Excellent
882 reviews
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We asked for advice on what treat to…
We asked for advice on what treat to get. The man was very helpful
July 20, 2025
Got everything we were after
Got everything we were after. Plus a few treats for alot less than other leading pet shop.
Plus our bunnies prefer your food!!!
July 16, 2025
Staff are always friendly and helpful.
July 18, 2025
The puppy pads grey ones are very good…
The puppy pads grey ones are very good don’t slip easy to find in shop and on offer, and staff are pleasant. Thank you.
July 18, 2025
Appointment for vet much better than…
Appointment for vet much better than standing in ques. Nice friendly staff and vet
July 18, 2025
Helpful and knowledgeable staff
July 17, 2025
Good prices but no staff on shop floor…
Good prices but no staff on shop floor just at till
July 18, 2025
Friendly helpful staff
July 14, 2025
It's very simple to keep me happy
It's very simple to keep me happy.
Smile
How are you
Can i help you with anything
Show me what i need
Have knowledge about the products
And at least look happy.
Your staff did this that's why i give 5 stars
June 6, 2025
Brilliant service amazing staff and…
Brilliant service amazing staff and affordable prices overall excellent experience
June 6, 2025
The young lass who served me was called…
The young lass who served me was called Rebekah, and she was very polite and knowledgeable in my questions regarding the dog food I purchased
June 3, 2025
Returning of purchases made easy
Returning of purchases made easy, so more likely to buy goods. Staff very friendly & polite.
June 4, 2025
Always helpful and welcoming
June 3, 2025
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