Good Knowledgeable staff, Jollyes own brand dog food lifestyle range seems to have cured my dogs upset stomach and even better he's happy to eat it, he's always been a really fussy eater. Expensive fo... See more
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We love this store my daughter and I visit regularly. The staff are friendly and knowledgeable and the store manager is AMAZING. I dont know what we would do without his advice and guidance. My daught... See more
There is always a large selection of products, we always manage to get what we need & more. The staff are always there to help if needed. We use lifestages products for our 3 dogs, varying from 3 m... See more
I came into your shop looking for something I could give my elderly cat for cystitis. On arrival a young assistant ask if I needed help. She told me about a product called cystease and also about the... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
West Denton Retail Park, West Denton Way, NE5 2NF, Newcastle, United Kingdom
- 01912 867589
4.8
Excellent
882 reviews
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Staff at my shop are really helpful and…not sure
Staff at my shop are really helpful and friendly
May 6, 2025
The overall experience was good
The overall experience was good, they had what we needed even though no one else had it. The tag maker is so cool because you can see it happen. There is so many choices for colours, patterns, names and numbers.
May 27, 2025
Got what we wanted with the help of a…
Got what we wanted with the help of a very nice staff member
May 28, 2025
Nice and helpful staff
Nice and helpful staff, showed me where the things I needed were. I was showed where the pet clinic was by a very friendly young girl, got my kitten checked and worm treated by a gentle doctor. Everything was amazing
May 23, 2025
Purchase of wild bird food
Good layout of products and very helpful staff
Easily accessible with good parking
May 22, 2025
There are knowledgeable experienced…
There are knowledgeable experienced staff at Jolley's in Westerhope and I always enjoy going there for my pets needs
May 14, 2025
Good selection of pet products
Good selection of pet products
Pleasant and helpful staff
May 15, 2025
Being disabled the girl behind the…
Being disabled the girl behind the counter helped me put a 12kg back in my car
May 13, 2025
It's lovely that you can buy dog and…
It's lovely that you can buy dog and now cat food for charity I love it
May 9, 2025
Excellent service and really quickly…
Excellent service and really quickly see too. Great price will definitely be back
May 9, 2025
There was a store assistant that was…
There was a store assistant that was extremely rude, putting others ahead and swore eff off man under her breath as I said my appointment was before the others and I needed to be somewhere... Hospital appointment for my child.
Her name was sarah others in the que said it was disgusting how she behaved.
December 14, 2024
Staff are friendly and helpfull my…
Staff are friendly and helpfull my dog loves it there makes my job easier when we need stuff well done
May 6, 2025
Nice clean store
Nice clean store, wide choice for variety of pets, very friendly staff always willing to help and give advice.
May 3, 2025
Staff very friendly and helpful good…
Staff very friendly and helpful good selection of raw dog meat and very good quality and low price
May 3, 2025
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