Great range of products that my cat and dog love / website is easy to use with competitive prices and fast delivery / great service . Have a local store as well that has fantastic friendly staff who r... See more
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Our visits to Jollyes Newport has always been very welcoming and calm. The staff are always helpful and welcoming to my dog. Been using the service since Dave (dog) was born. Just had his Rabies v... See more
The assistant was willingly helpful and took time ti ensure that my queries were answered. Did not just rush to get a quick sale but took time showing me the different products and explaining about t... See more
Customer service was outstanding! Gave me advice and also offered help help carrying a sack of food to my car. Previously purchased kibble online but found Jolleys had exactly the same kibble ne... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Spytty Road, Newport Retail Park, NP19 4QQ, Newport, Wales, United Kingdom
- 01633742440
4.8
Excellent
206 reviews
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Reply from Jollyes The Pet People - Newport Gwent
We appreciate you taking the time to share your positive experience. We're so glad our team could be helpful and friendly!
Jollyes - Definitely pet people!
Great range of products that my cat and dog love / website is easy to use with competitive prices and fast delivery / great service . Have a local store as well that has fantastic friendly staff who really care about the service they provide
February 18, 2026
Reply from Jollyes The Pet People - Newport Gwent
We're happy to hear that your cat and dog love our products! We're also glad that you found our website easy to use and appreciated our prices, delivery speed, and the helpfulness of our local store staff. Thanks for your positive feedback.
Always have what we need in stock
Always have what we need in stock, great prices, and friendly service.
March 19, 2026
Reply from Jollyes The Pet People - Newport Gwent
We're happy to hear that you consistently find what you need with great prices and friendly service. Thank you for your positive feedback!
Very helpful and kind
Very helpful and kind. Listened to what I had to say ,then knowledgeable how to help me.
February 27, 2026
Staff in this store are always so…
Staff in this store are always so friendly and helpful
February 25, 2026
Very happy customer
Customer service is always fantastic and staff all make a fuss of my dog. Although I work for a large supermarket I always get my dog food , treats and toys from Jollies for this reason. Keep it up guys.
February 23, 2026
Always find the staff exceptionally…
Always find the staff exceptionally helpful for all your needs.
February 20, 2026
Very friendly staff
Very friendly staff , always willing to help you , nice variety of items in the shop
February 7, 2026
The staff at the newport shop in spyty…
The staff at the newport shop in spyty so helpfull
February 6, 2026
Friendly helpful staff
February 3, 2026
My go-to pet shop for everything from…
My go-to pet shop for everything from bird seed, fish flakes, and dog food, to treats, bones, toys, leads, and vaccinations. Friendly professional staff who genuinely care about our furry, scaly, or fathered family members, and affordable prices for all. I highly recommend this store, Spytty retail park especially.
January 31, 2026
Friendly and helpful staff
Friendly and helpful staff. Tidy store will be visiting more frequently now I know your opening hours.
January 29, 2026
Very nice people and very helpful and…
Very nice people and very helpful and good manners
January 26, 2026
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