Great range of products that my cat and dog love / website is easy to use with competitive prices and fast delivery / great service . Have a local store as well that has fantastic friendly staff who r... See more
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Our visits to Jollyes Newport has always been very welcoming and calm. The staff are always helpful and welcoming to my dog. Been using the service since Dave (dog) was born. Just had his Rabies v... See more
The assistant was willingly helpful and took time ti ensure that my queries were answered. Did not just rush to get a quick sale but took time showing me the different products and explaining about t... See more
Customer service was outstanding! Gave me advice and also offered help help carrying a sack of food to my car. Previously purchased kibble online but found Jolleys had exactly the same kibble ne... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Spytty Road, Newport Retail Park, NP19 4QQ, Newport, Wales, United Kingdom
- 01633742440
4.8
Excellent
206 reviews
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Excellent wide range of products
Excellent wide range of products. Staff are very helpful .
September 5, 2025
Clean & Welcoming
The shop is bright, clean and welcoming. Shelves are full with lots of selections and the location for me is key. Staff as always are friendly.
October 17, 2025
Staff are always friendly and helpful
Staff are always friendly and helpful
Love this store use it regularly
September 27, 2025
I really like Jollyes
I really like Jollyes, the store is always tidy and staff who care about what they do. I have always found them helpful and polite. We will continue to shop there, and I know our two dogs will enjoy their visits.
September 27, 2025
Lovely staff helpful friendly
Lovely staff helpful friendly
Everything I needed was in stock
Great reductions on some items
September 19, 2025
The staff are what make the store
The staff are what make the store. They are the reason I go there as even though I could buy the same products elsewhere, the staff are friendly and always give my dogs a fuss. The dogs get so excited to go and see them. They are a credit to your company.
September 19, 2025
May use AI-assist with repliesRead more
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Reply from Jollyes The Pet People - Newport Gwent
We regret that our service was not satisfactory. We will address this issue.
Awesome!
Always a pleasure to shop at the Spytty branch in Newport. Very helpful and always a great experience.
September 8, 2025
Great Store
Great selection of products, varying on price from budget and up. Very friendly staff and quick service, plus if you are a member you get extra money off.
July 17, 2025
Having staff that know what the product…
Having staff that know what the product is and will to help and answer any questions
July 17, 2025
Don't keep enough stock of green bags…
Don't keep enough stock of green bags dried cat food.
July 14, 2025
Reply from Jollyes The Pet People - Newport Gwent
We appreciate your feedback and regret our stock levels disappointed you. We will review our inventory to avoid this issue in the future.
Good choice reasonable price .not…
Good choice reasonable price .not enough shops I have to travel 12 miles for a shop
July 15, 2025
Excellent service
The server was a really kind and friendly man. He gave me all the info on the membership scheme which he then signed me up for. Will definitely go back.
June 8, 2025
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