Great range of products that my cat and dog love / website is easy to use with competitive prices and fast delivery / great service . Have a local store as well that has fantastic friendly staff who r... See more
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Our visits to Jollyes Newport has always been very welcoming and calm. The staff are always helpful and welcoming to my dog. Been using the service since Dave (dog) was born. Just had his Rabies v... See more
The assistant was willingly helpful and took time ti ensure that my queries were answered. Did not just rush to get a quick sale but took time showing me the different products and explaining about t... See more
Customer service was outstanding! Gave me advice and also offered help help carrying a sack of food to my car. Previously purchased kibble online but found Jolleys had exactly the same kibble ne... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Spytty Road, Newport Retail Park, NP19 4QQ, Newport, Wales, United Kingdom
- 01633742440
4.8
Excellent
206 reviews
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I really like jollyes
I really like jollyes. The staff are super friendly and know their stuff. I also lioe the app and rewards.
January 10, 2026
Item bought which was not suitable- no…
Item bought which was not suitable- no problem refunded immediately
December 16, 2025
Had a problem with an online order…
Had a problem with an online order Spoke to the manager who sorted a refund for me . All the staff at the branch in Newport are always helpful
December 23, 2025
Great service very helpful
December 30, 2025
Very friendly helpful staff
December 23, 2025
Best of the best
Love the store, love staff, super helpful and honest. They do not trying to sell you something (probably not good for company) but they always want to help you and answer all you question and concerns. And of cause in the end you going to buy needed stuff from store ( to remove concerns from company side). Better then vet 100%.
December 20, 2025
Attentive
Attentive, helpful and friendly staff
Really well stocked and fairly priced.
December 19, 2025
Staff are always helpful and pleasant.
December 14, 2025
Brilliant pet shop
Always a good and reasonably priced selection for my dog , can get all my items that she likes there and staff are always very nice and helpful
November 4, 2025
Nice to see Jolleys stocking Kat kin…
Nice to see Jolleys stocking Kat kin frozen fresh cat food & a good offer 20% off.
November 6, 2025
Excellent range of goods.Friendly…
Excellent range of goods.Friendly staff.What's not too like
November 3, 2025
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