Excellent service, Rihanna our groomer is so good with our pup, our pup is always beautiful when groomed and smells gorgeous. Would not go anywhere else to have our pup groomed. Booked appointments mo... See more
Location
Switch locationUnit 2, Starplan Retail Park, 19-21 Longwell Road, BT37 9UL Newton Abbey, GB
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See what reviewers are saying
Supervisor at till answered all our questions regarding puppy food choice. Very knowledgeable and friendly. Talked us through the loyalty scheme we had just downloaded. Clean, bright store. Will defin... See more
I called into the Newtownabbey store shortly before 6pm on Saturday evening to get a dog tag for my puppy. I’d been to Pets at Home who I always use and their engraving machine was broken. I assumed t... See more
A nice and welcoming store. It took a few minutes to find a colleague to help me but as soon as I did, she stopped what she was doing right away and was really helpful. I often visit another larg... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 2, Starplan Retail Park, 19-21 Longwell Road, BT37 9UL, Newton Abbey, United Kingdom
4.8
Excellent
569 reviews
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Jollyes is a jolly place to go too for…
Jollyes is a jolly place to go too for your pets. So much to choose from for our wee yorkie and lovely and bright to walk around the store staff are very friendly and helpful if you can’t find what you’re looking for!
October 14, 2024
Great staff
Staff are always really friendly and there is a great variety of products in store
October 9, 2024
Very pleasant and helpful…staff
Very pleasant and helpful staff,,everyone has one thing in common,,we all love animals and want the best advise and food for all are animals.
October 12, 2024
Clean shop, lovely staff
October 6, 2024
friendly & helpful staff
October 4, 2024
Really pleasant and helpful staff
September 30, 2024
Great service & advice
Marcella (Supervisor) was very helpful and answered all of my questions professionally and took time to listen, which I really appreciated
September 27, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Grommer was given specific instructions…
Grommer was given specific instructions on how to cut my dog, He followed none of my instructions and cut the fur unevenly aswell as his tail which was told not to be touched, My dog has been weiary ever sense home, Therefore will never be returning.
September 27, 2024
Unprompted review
Reply from Jollyes The Pet People - Newton Abbey
Good afternoon,
Thank you for your review and for bringing this to our attention. We sincerely apologise for the experience you have received within our Jollyes branch.
We have raised this concern with the stores senior teams to investigate with their groomers. Please provide more information and a member of our team will be back in contact shortly.
Kind regards
Jollyes customer services
Very helpful and friendly
September 3, 2024
A very Jolly Experience
The young lady serving us at the Connswater store was great craic and very knowledgeable and helpful about the products we bought. A truly delightful experience
August 29, 2024
JOLLEYES
Jolleyes stocks almost everything that I need for my dog. I'm always welcomed warmly by the staff, in particular Jimmy, whom has a great way with customers.
August 23, 2024
Welcoming
Welcoming, helpful and nothing’s too much. Friendly atmosphere. Great loyalty discounts.
August 18, 2024
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