Excellent service, Rihanna our groomer is so good with our pup, our pup is always beautiful when groomed and smells gorgeous. Would not go anywhere else to have our pup groomed. Booked appointments mo... See more
Location
Switch locationUnit 2, Starplan Retail Park, 19-21 Longwell Road, BT37 9UL Newton Abbey, GB
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Supervisor at till answered all our questions regarding puppy food choice. Very knowledgeable and friendly. Talked us through the loyalty scheme we had just downloaded. Clean, bright store. Will defin... See more
I called into the Newtownabbey store shortly before 6pm on Saturday evening to get a dog tag for my puppy. I’d been to Pets at Home who I always use and their engraving machine was broken. I assumed t... See more
A nice and welcoming store. It took a few minutes to find a colleague to help me but as soon as I did, she stopped what she was doing right away and was really helpful. I often visit another larg... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 2, Starplan Retail Park, 19-21 Longwell Road, BT37 9UL, Newton Abbey, United Kingdom
4.8
Excellent
569 reviews
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Brilliant Staff!
Every member of staff in our local County Antrim, Newtownabbey Jollyes branch is lovely. They're incredibly helpful and friendly and always make time for a quick chat and greeting. I'd a heart attack recently and they make sure to carry my purchases out to the car for me without me even having to ask. I wouldn't shop anywhere else for my wildlife garden supplies.
February 22, 2026
The right dog food types…
Staff were very knowledgeable on types of food that best suited my dog.
February 8, 2026
Always helpful
Always helpful staff and well laid out store, easy to find what I'm looking for and at good price!
January 29, 2026
Thank you
Staff is a credit to the shop and excellent customer service for pups and their humans !
January 15, 2026
Good quality and value…
The food is high quality and good value for money. We shopped in a different store this time but we still got the same friendly helpful service.
January 17, 2026
Lovely friendly helpful staff
January 15, 2026
Great selection of dog food and the…
Great selection of dog food and the staff are lovely.
January 11, 2026
Quality
This pet store has very good quality bird seed, and the best monkey nuts I have bought for Squirrels, the price is reasonable and good value for money, also the staff are friendly and the store is very clean.
January 14, 2026
Staff are always welcoming and friendly…
Staff are always welcoming and friendly doing their best to assist in every way they can .
Unfortunately stock I usually purchase is not always available, even on the day of, and day after delivery.
Appreciate weather conditions at this visit may have contributed to the problem.
January 8, 2026
Staff are always very friendly
Staff are always very friendly. They always have the dog food I need in stock and I like that they have a pet club which offers discounts.
January 3, 2026
Great staff
The staff are always very helpful and friendly. Its always a pleasure to shop for my pets needs there.
January 4, 2026
Good shop free to browse with no pressure
Was freely able to browse the shop to find what i needed without any pressure. Staff are helpful when needed.
December 29, 2025
Staff are always very pleasant and…
Staff are always very pleasant and helpful..store is clean and easily shoppable..iv never had a negative experience in this store
December 17, 2025
Helpful and pleasant staff
December 16, 2025
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