Excellent service, Rihanna our groomer is so good with our pup, our pup is always beautiful when groomed and smells gorgeous. Would not go anywhere else to have our pup groomed. Booked appointments mo... See more
Location
Switch locationUnit 2, Starplan Retail Park, 19-21 Longwell Road, BT37 9UL Newton Abbey, GB
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See what reviewers are saying
Supervisor at till answered all our questions regarding puppy food choice. Very knowledgeable and friendly. Talked us through the loyalty scheme we had just downloaded. Clean, bright store. Will defin... See more
I called into the Newtownabbey store shortly before 6pm on Saturday evening to get a dog tag for my puppy. I’d been to Pets at Home who I always use and their engraving machine was broken. I assumed t... See more
A nice and welcoming store. It took a few minutes to find a colleague to help me but as soon as I did, she stopped what she was doing right away and was really helpful. I often visit another larg... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Unit 2, Starplan Retail Park, 19-21 Longwell Road, BT37 9UL, Newton Abbey, United Kingdom
4.8
Excellent
569 reviews
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Good prices and plenty of variety
Good prices and plenty of variety. The staff are always so pleasent and helpful
October 11, 2025
It's a one stop shop with everything you need for your pet from food to advise from vet and a very welcoming and friendly helpful staff
One stop pet supplies
September 22, 2025
Nice experience
I always find courteous staff and quality products at competitive or reduced prices
September 15, 2025
Try can't remember her name…
The lady who served me was lovely. I had some dog food my dog just refused to eat and I didn't want to waste it. The lady showed me the charity bins where I could leave anything to help those animals less fortunate than my dog Flump. Thank you Jollyes
September 16, 2025
The 2 girls on the shop floor were…
The 2 girls on the shop floor were super helpful and very polite and pleasant
Didn’t have what I wanted but recommended similar and my Maltese loves it
September 11, 2025
Staff friendly and professional
Staff friendly and professional
Always helpful and give good advice
September 5, 2025
Longwood road newtownabbey
The staff at the Longwood road newtownabbey branch are fantastic very knowledgeable and helpful
September 5, 2025
May use AI-assist with repliesRead more
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Need to review stock taking for birds
Yesterday there was no canary mix. Other times we’ve been there other seed was missing. Need to review stock for birds.
July 22, 2025
Reply from Jollyes The Pet People - Newton Abbey
We appreciate you bringing the stock issues to our attention. We regret that you did not find the canary mix. We will review our bird seed stock levels.
Newtownabbey Store is very well laid…
Newtownabbey Store is very well laid out and the staff are very helpful and friendly
July 18, 2025
changes to the store and not good ones
There's been some changes to the store layout and a distinct shortage of the products I normally purchase, in some cases they're not stocked anymore forcing me to take my custom elsewhere. So I'm losing out and so are Jollyes.
July 18, 2025
Reply from Jollyes The Pet People - Newton Abbey
We appreciate you taking the time to share your concerns. We're sorry to hear that you've experienced issues with our store layout and product availability. We'll review these changes to improve our customers' shopping experiences.
I went in for Lifestage small breed and…
I went in for Lifestage small breed and there was nothing not even a notice drive to Boucher road one and nothing but they had notices up it always seems to be that brand that goes off shelf for some reason
July 14, 2025
Super helpful
The girl was super helpful I was in on 3rd June evening as i was going to pick up a little cat that night and she helped me with everybody I needed. Went above and beyond! She is a credit to your company ! I can’t remember her name but she had blonde hair x
June 3, 2025
Great selection and friendly staff
June 2, 2025
Pleasant shopping trip
The staff member I spoke to was very knowledgeable, courteous and willing to help me. It would have taken me a lot longer to shop otherwise.
May 30, 2025
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