The member of staff was very polite and took the time to explain to me the benefits of the joining the pet club and how I would get vouchers to use in the store . This was all done while scanning my p... See more
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Helpful and friendly staff Shop opening times are good Quality stock at reasonable prices Their pet club earns you vouchers to use in store Their pet clinic and vaccination service is brilliant... See more
The staff are always welcoming, even when they are busy, they have time for me. Although I'm registered with Jolley's staff have to look up my postcode as there is no card or digital bar code to use b... See more
WOW! What an amazing place this is! Me and my partner had our first experience of Jollyes last week, and we spent nearly an HOUR in the place, amazed and fascinated. There is SO MUCH for all kinda... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Towcester Road, NN1 1EE, Northampton, England, United Kingdom
- 01604360230
4.7
Excellent
235 reviews
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The team are always very pleasant and…
The team are always very pleasant and helpful and the prices are better value for money than lots of other places. Thank you.
November 24, 2025
3 times i have come into the shop now…
3 times i have come into the shop now to complain about my jollyes card and all 3 times i have had them say contact customer service and thats all they say i contact CS and they dont do anything aswell whats the point in shopping there if getting treated like this
November 1, 2025
Autarky Salmon 17kg Dog food
Dog food was easy to find & the staff were really polite & helpful.
November 11, 2025
Each time i go in jollyes you are greeted…
Each time i go in jollyes you greeted with a smile and made to feel welcomed in store. The staff are so nice and helpful
November 4, 2025
Good range of products
Friendly staff and a good range of products in store. I like that I can choose treats individually, such as pig, goat and rabbit ears,to ensure they are the right size for our dog
November 1, 2025
Excellent discount.
Cat brand cat food I buy is already cheaper at Jolleys. When I got to the checkout, I found out registered members get an additional discount. Brilliant! I will only be purchasing from Jolleys from now on.
October 27, 2025
Very helpful and polite :) 5*
October 15, 2025
Staff that go the extra mile
We chose Jollyes to vaccinate our dogs this year as our usual vet was affected by the recent fire in Northampton Nene Valley retail park. The vet was really great with our dogs, took the time to examine, give general advice on health and of course did the vaccinations. Really competitively priced, convenient and easy to book. We've always noticed that the staff in Jollyes always take the time out to greet us, make a fuss of the dogs with treats etc whenever we visit. We love visiting and our dogs do too 5/5
June 10, 2025
Customer service
The member of staff was very polite and took the time to explain to me the benefits of the joining the pet club and how I would get vouchers to use in the store . This was all done while scanning my purchases and placing them in my bag . Nice experience all down to the member of staff
October 5, 2025
Always friendly
Always a friendly, warm welcome from the staff and I can always find what we need in this well laid out store.
September 24, 2025
Friendly and helpful staff
September 29, 2025
Great place - great staff :)
Great shop - plenty choice! :) always a nice shopping experience- staff friendly and helpful :)
September 22, 2025
Helpful and friendly staff
Helpful and friendly staff
Shop opening times are good
Quality stock at reasonable prices
Their pet club earns you vouchers to use in store
Their pet clinic and vaccination service is brilliant and very reasonably priced.
Can’t fault Jollyes at all.
September 22, 2025
Helpful and knowledgeable advice from…
Helpful and knowledgeable advice from staff on products
September 16, 2025
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