The member of staff was very polite and took the time to explain to me the benefits of the joining the pet club and how I would get vouchers to use in the store . This was all done while scanning my p... See more
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Helpful and friendly staff Shop opening times are good Quality stock at reasonable prices Their pet club earns you vouchers to use in store Their pet clinic and vaccination service is brilliant... See more
The staff are always welcoming, even when they are busy, they have time for me. Although I'm registered with Jolley's staff have to look up my postcode as there is no card or digital bar code to use b... See more
WOW! What an amazing place this is! Me and my partner had our first experience of Jollyes last week, and we spent nearly an HOUR in the place, amazed and fascinated. There is SO MUCH for all kinda... See more
Company details
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Towcester Road, NN1 1EE, Northampton, England, United Kingdom
- 01604360230
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Very informative staff,kind and helpful
Very helpful staff
Very helpful staff. Recommend something to help with dental hygiene.
Everyone was super pleasant and very…
Everyone was super pleasant and very helpful. It’s so much cheaper then Pets at home
Good company
Staff are always very friendly and helpfull. Often good offers on.
Jolleys Northampton support a local animal sanctuary called Redhead in kettering which is so nice.
Well done !
Excellent pet shop staff are so…
Excellent pet shop staff are so friendly and helpful. Cheap prices for quality products
Great Pet Shop
Wide range of products for all my pets at reasonable prices, staff always friendly and helpful.
You have such a big choice of product…
You have such a big choice of product and they are very easy to find and a very reasonable price as well
Friendly staff
Went to get some grain free dog food the staff are always very helpful the jolleys own brand grain free is very good. My Frenchie skin has massively improved
So much choice
Great selection of cat and dog food. The dog coats are fab, just need to measure my boy for my next visit :-)
The staff are always very helpful
The staff are always very helpful , and stock a good range of of things
Easily accessible pet foods
Easily accessible pet foods
Very friendly staff
Unbeatable prices
Your staff member went above and beyond…
Your staff member went above and beyond with her assistance
First time in the store
First time in the store - the items I needed were easy to find and prices are great.
great staff & on time service
Puppy first vet experience
My puppy received a very good service,
Very happy with how he was treated
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